Articles By Dennis Howlett
Unveiling its latest product offerings at a major conference in Las Vegas earlier this summer, enterprise software supplier PeopleSoft seemed to have a convincing customer management story. The operational functionality it inherited from its acquisition of Vantive has been fleshed out, strengthening its hand in its long-running battle with the likes of Siebel, Oracle and SAP.
Posted 22 Aug 2001
SAP was taking the punches in 1999, outmaneuvered by its rivals in new, breakaway areas. But the company has fought back and is now firmly back at the cutting edge. UK's Dennis Howlett examines mySAP.com and SAPMarkets
Posted 05 Feb 2001
Demand for e-mail management solutions is being driven by the recognition that companies must embrace e-mail as a mainstream channel as the number of consumers using it increases exponentially.
Posted 12 Dec 2000
One-to-one marketing relies on the use of accurate customer data. Here's how to clean a database full of suspect or out-of-date information.
Posted 17 Nov 2000
The recent announcement by HP and Compaq of a new independent trading exchange breaks the mould in various ways. What does this mean for the digital exchange model?
Posted 28 Aug 2000
In a weary and sometimes rambling style, SAP co-chairman Hasso Plattner and his counterparts struggle through their user conference.
Posted 16 Aug 2000
A look at why adoption of the ASP model is falling short of predictions.
Posted 12 Jul 2000