Biographical Information
Scott Kolman
director, product marketing, customer management, Amdocs

Scott Kolman (scott.kolman@amdocs.com) is global marketing lead of customer management for Amdocs. With more than 20 years of high-tech marketing experience, Kolman is responsible for defining the market strategy and direction, creating awareness, positioning, and bringing to market Amdocs’ customer management products and solutions.

Articles By Scott Kolman
Here's how to get ahead of the curve
Posted 02 Nov 2011
Don't let confusion around new devices undermine future opportunities.
Posted 27 Jan 2010
The role of the contact center agent has expanded considerably, with each agent now required to act in up to three roles.
Posted 18 Oct 2004
 
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