Biographical Information
Susana Schwartz

Articles By Susana Schwartz
This case study examines how a FieldCentrix's ASP model allowed a small air conditioning service company to afford a high-end auto dispatch system.
Posted 22 May 2001
Marketing has been a low priority for enterprise automation strategy. But now vendors recognize its link to customer loyalty and profitability.
Posted 01 Jan 2000 [September 1999 Issue]
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