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CRM Across the Wire
New site audit and local search capabilities pinpoint opportunities to accelerate organic search revenue and improve content quality and performance.
noHold has launched an updated version of its platform for creating chatbots.
Bright Pattern has integrated its cloud contact center software with Oracle RightNow CRM. (Featured on SmartCustomerService.com.)
Synchronoss' new messaging platform enables tier-one service providers with advanced messaging and commerce capabilities across platforms.
Voxox's Two-way Toll-Free Texting Service is for SMS aggregators and other businesses leveraging high-volume SMS.
Haystack's mobile CRM app lets small business owners access contacts, manage catalogs, produce quotes, monitor team performance, and more, all on the go.
Integration provides real-time insights into programmatic mobile, video, and desktop advertising inventory.
Validation lets companies receive feedback from customers and use it to create action plans.
Hootsuite adds to its social media analytics platform through the LiftMetrix acquisition.
CallTrackingMetrics is giving businesses enhanced visibility into Google AdWords' new campaign feature.
Nuance Loop helps mobile operators market and monetize personalized pre-paid subscriber services.
Tenjin's relationships with Looker and Chartio will bring advanced business intelligence to app marketers.
TouchCR is one platform to help marketers integrate customer data and identify, segment, and score customers in real time.
Alterian now offers Adaptive Customer Experience for retail marketers.
Shopgate enhances mobile shopping experiences to help Salesforce Commerce Cloud customers achieve improved customer loyalty and drive repeat purchases
Capgemini scoops up digital strategy and design consulting firm Idean
Dedicated connectivity via Equinix Cloud Exchange provides Salesforce users with high-performance in a reliable and compliant manner.
Cycle's premium inventory will complement Undertone's high-impact, cross-screen advertising solutions.
Pega Robotic Automation is now fully unified with Pega CLM and Pega KYC applications for financial institutions.
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