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CRM Across the Wire
The acquisition expands Accenture Interactive's creative marketing capabilities.
Story Lab and Influential have joined forces to bring artificial intelligence to branded content analytics.
Salesfloor's new mobile app offers shoppable SMS and support for conversational messaging apps.
New features and integration improve transparency around the customer journey and Chatmeter's ability to drive and convert online and mobile searches into customers.
Xactly's acquisition of the territory and resource management software expands its efforts in sales performance management.
Chirpify's new platform lets consumers log into loyalty programs through company websites and mobile apps.
CRM Version 5 includes drag-and-drop' customization, a global search bar, data move and merge options, and pull-out support drawers on each page.
The deal bolsters the Taptica mobile advertising platform's U.S. presence.
Brandify pairs with Yelp to deliver enhanced location-based marketing strategies.
Wipro's Data Discovery Platform, a ‘pay-per-insight' model analytics solution, enables faster data-driven decisions, customized by industry.
The Brand Learning team strengthens Accenture's ability to deliver marketing and sales transformation for clients.
Admin Suite helps companies create and administer customer surveys and reports in real time.
The acquisition of CCI expands Zyme's channel incentives solution portfolio.
Altify's Summer '17 release offers more sophisticated Relationship Maps and new capabilities for international and collaborative selling.
noHold builds a connector enabling SICURA QuickStart to integrate with Salesforce
[24]7 Customer Journey Analytics builds on technology acquired from KPMG Capital.
NewVoiceMedia has introduced Conversation Analyzer as part of the Summer '17 release of ContactWorld. (Featured on SpeechtTechMag.com.)
LiveWorld Platform integrates smart automation and human agents for real-time customer service at scale. (Featured on SmartCustomerService.com.)
The latest version of Gryphon Networks' SPD arms sales managers with real-time tools to track the phone-based effectiveness of sales teams.
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