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CRM Across the Wire
XpressBuy lets consumers purchase directly from ads.
The company comes out of beta to launch an ad management platform.
LiveEngage mobile messaging app helps small businesses stay in touch with customers.
InfoDesk launches Social Media InfoMonitor designed for the C-suite.
ClearSight Case Management and ClearSight Automated Intelligence are the first in Xerox's suite of process automation solutions.
MarketSight adds a new user interface to its data analysis and reporting solution.
Knowledge Quality ensures high-value knowledge creation for customer service.
Salesforce Wave for Big Data is based on the Salesforce Analytics Cloud.
AdmitOne confirms customer attendance at events for location-based marketing.
With the new application, life sciences firms can deliver more personalized customer interactions.
Jacada's latest U.S. patent covers the transition from self-service to agent-assisted interaction.
Businesses can now navigate their most complex accounts with ease.
The deal expand's 8x8's presence in Europe and enhance its contact center capabilities.
Users upload their email lists and Experian returns the results in real time.
Zed Customer Portal provides access to real-time analytics and business information.
The companies' combined portfolio expands CEM capabilities and operationalizes the voice of the customer with social engagement.
Through the integration, accounts, contacts, tasks, activities, opportunities, leads, and notes are visible and synchronized in real time in Gmail inboxes.
The account-based marketing solution uses intent data to drive decisions.
Monetate Customer Intelligence Layer surfaces insights from big data, helping marketers deliver personalized experiences by recognizing customers across devices and channels.
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