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CRM Across the Wire
New capabilities enabled businesses to predict customer loyalty and leverage social media insights.
Optimove Customer Journey Market Plans enables marketers to reimagine funnel-based customer journey maps to improve marketing campaigns.
FICO Decision Management Suite 2.0 enables businesses to develop analytics-powered applications faster.
Hotels can add live chat for customer service by just adding a snippet of code to their Web sites.
New integrations and features expand Adobe Sign across Adobe's Marketing Cloud environment.
The integrated solutiuoiins bring together the MaritzCX and Maritz CultureNext platforms to reward employees.
The InsightBASE for Eloqua product is available through the Oracle Marketing AppCloud.
The partnership brings CallMiner's Eureka interaction analytics solution to U.K. contact centers. (Featured on SmartCustomerService.com.)
The integration of Melissa Data with Pentaho's Big Data Integration and Analytics platform will bring data quality to Hadoop environments.
New integration with Zapier expands RingCentral Office cloud communications and collaboration across workplace applications. (Featured on SmartCustomerService.com.)
Collaboration enables Microsoft Dynamics users to get contracts digitally signed directly within the CRM software.
Coveo has launched Coveo for Sitecore Pro Cloud Edition and Coveo for Sitecore v4.0
Zipwire enhancements include omnichannel reporting and integrations with ZenDesk and Oracle RightNow. (Featured on SmartCustomerService.com.)
The latest version of Noble's Harmony contact center software offers inbound service management tools. (Featured on SmartCustomerService.com.)
Jahia integrates its DX7 with Translations.com's platform for translating and localizing digital marketing content.
The integration between Infer and Oracle Eloqua will help companies optimize marketing and sales.
The two marketing firms have joined forces to drive innovation for channel marketing and sales organizations.
The integration between PeopleLinx and ClearSlide brings together social selling and sales enablement platforms.
Signpost's Mia automated, personalized CRM assistant helps businesses discover new customers and deepen existing relationships.
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