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CRM Across the Wire
The Virtual Observer workforce optimization solution is now integrated with Zendesk's ticketing, voice, social media, and chat features. (Featured on SmartCustomerService.com.)
EverString brings artificial intelligence-powered predictive marketing to Microsoft Dynamics CRM.
Single Customer View links customer data across systems of records, interactions, and big data insights.
PossibleNOW's integration with Velocify enhances compliance protections for sales acceleration.
QA in the Cloud is a secure automated testing framework for customer-facing documents.
The alliance brings seamless integration between Icertis Contract Management platform and Microsoft Dynamics.
AdTheorent's integration with Placed helps companies identify and target specific customers likely to visit their stores.
ConnectAndSell PredictivePursuit brings greater efficiency to account-based marketing and sales.
The latest version of ClearSlide for Outlook auto-logs engagement activity to Salesforce.com and Microsoft Dynamics.
The partnership between Avoka and eSignLive adds e-signatures to Avoka Transact.
A unique integration between Splice and Majesco's Digital Connect lets insurers proactively reach out to customers when events are triggered around the house.
Pyze emerges from stealth mode with a new growth automation and contextual marketing platform for free.
Novetta v2.7 delivers relationship analysis and enhanced flexibility for power users
Partnership combines Tableau's visual analytics with Altiscale's big data-as-a-service platform.
Facebook Reactions provides companies with insights into how consumers react emotionally to their Facebook posts.
Integrations create a single cloud-based platform for social listening and business insights.
Desk 360 offers SMBs a collection of tools for greater customer insights and context. (Featured on SmartCustomerService.com.)
Sellf is also introducing collaborative Business version to help teams reach sales goals and boost productivity.
Virtual receptionist provider Conversational has added live Web chat support to its portfolio of services for law firms.
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