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CRM Across the Wire
Mobile marketers will be able to leverage adaptiv.io's rules engine within Apsalar's mobile measurement platform to send their user data to third parties.
The partnership will enable merchants to increase search engine marketing ROI.
The partnership will allow for integrations with other CRM systems.
The joint Acqueon-Umojo solution is based on the Microsoft Lync platform.
New tool lets companies play customized audio while callers wit on hold for a live agent.
New enhancements For Cloudwords' native integrations with Marketo and Oracle Eloqua support the localization of dynamic content.
The app lets Salesforce users make a receive video calls without leaving their CRM systems.
Seamless integration provides sales and service teams with greater visibility into the entire customer relationship.
The partnership leads to a click-to-call banking app for kiosks and ATMs.
The new version is a full-cycle CRM product for commercial and residential real estate professionals.
AnswerDash's Web contextual Q&A solution now automatically syncs with Zendesk Help Center to reveal answers on Web sites.
The new release provides call analytics and automation for every stage of the customer journey.
The partnership yields a hybrid cloud contact center as a service offering.
SmartChat function transforms simple email into a live and friction-free seller-buyer collaboration environment.
The deal allows Zignal to include LexisNexis news content in its analytics and business intelligence offerings.
HG Data's partnership enhances Leadspace's ability to generate laser-like sales and marketing targeting at the company and contact levels.
Agent Metrics Dashboard lets contact center representatives monitor their performance in real time.
Full Circle CRM's Opportunity Gatekeeper provides campaign influence and ROI metrics for marketers.
The first project will involve streamlining the agent experience using WebRTC and Chromebooks.
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