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CRM Across the Wire
New APIs enable increased customization and more flexibility on Lithium Communities.
New app automatically builds and maintains targeted marketing lists.
App enables salespeople to manage and execute CRM and sales-related tasks within mobile and desktop email inboxes.
The deal will deliver a cross-retailer platform for brands to leverage information from in-store beacons.
New version of Teleopti WFM for Contact Centers boosts agent performance with gamification and mobile access.
Tealium integrates its real-time unified marketing solutions with Optimizely's experience optimization and testing platform.
The multichannel customer communications platform gives access to voice, video, chat, and messaging.
SparkCentral's new release features tools to improve social media responses.
New release of Commerce Solution for Service Providers features tools to increase long-term customer retention.
Latest enhancements provide real-time updates of brand content embedded directly within retailers' Web sites.
NetFortis adds PCI-compliant credit card security and skills-based routing,
With direct MasterCard and Visa partnerships and no required integrations, merchants using Thanx eliminate cards and added steps at checkout.
Cloud analytics platform helps marketers build customer awareness, acquisition, and allegiance.
nChannel launches apps to help retailers manage product information and customer insights.
The Freshfone update enables helpdesk agents to provide phone support from home and on the go.
Stibo's STEP master data management solution is integrated into IBM's WebSphere Commerce software.
RTC Client is a customizable, WebRTC-based contact center client solution.
Sailthru Sightlines provides automated consumer predictions to e-commerce and media brands.
The latest version of Pega Customer Service empowers large service organizations to better engage customers, simplify the employee experience, and change as their business evolves.
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