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CRM Across the Wire
Partnership enables marketers to know when consumers are about to buy based on local events and activities they are attending.
App Store launches with more than 200 certified apps and integrations to leading marketing technology providers, including Google Analytics, Magento, Salesforce.com, Shopify, and WordPress.
New machine learning technology in AdvocateHub analyzes millions of data points to help marketers attract, engage, and activate advocates.
New apps help organizations grow and retain audiences and share up to 140-second videos on Twitter.
Lionbridge onDemand for WordPress adds to growing lst of connected systems for Web and blog translation processes.
The integration between Boomtrain and Segment allows for greater personalization in marketing campaigns.
CallTrackingMetrics' Smart Routing helps businesses route inbound phone calls to increase sales and customer satisfaction.
Skedulo Lens appointment scheduling tool gives customers a say in when service appointments happen.
McorpCX's acquisition of PersonaDrive is expected to simplify persona management for customer experience and marketing leaders.
Telestream's Vantage for Social Media is a video publishing platform.
The integration between Localytics and Apteligent will help marketers understand mobile app usage and issues.
Avaya Workforce Optimization Select is specifically designed for contact centers at midsized companies. (Featured on SmartCustomerService.com.)
Conformit-Affectiva partnership integrates emotion recognition technology into surveys for deeper consumer insights.
The LiveRamp-Facebook integration enables closed-loop measurement by onboarding sales transaction data.
Invoca for Social is a marketing solution to provide phone call insights from Facebook Advertising.
Coveo's self-learning Intelligent Search solutions are now available through Avanade Managed Services.
Merkle's PAM combines CRM analytics with Sonobi's JetStream platform.
The Altitude Xperience is a complete cloud-based contact center solution. (Featured on SmartCustomerService.com.)
DigiCX customer engagement solutions provide a unified approach to balance customer experiences and cost transformation. (Featured on SmartCustomerService.com.)
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