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CRM Across the Wire
V-Person Live Chat combines virtual and real support with the tight integration of a single knowledgebase, unique feedback loop, and customizable workflows. (Featured on SmartCustomerService.com.)
New features allow restaurants and retailers to align their businesses with guest preferences.
The integration brings additional omnichannel capabilities to Microsoft Dynamics CRM users.
Boomerang's newest feature uses machine learning from millions of emails to predict the likelihood that a message will get a response before sending.
Users can plan marketing budgets and campaigns in Hive9 and seamlessly execute them in Workfront.
Newscycle's new advertising sales management software provides mobile CRM capabilities and customizable reporting features.
Clari Connect combines machine learning and cross-platform messaging
Adobe Segment Comparison is the first addition to the Adobe Sement IQ platform.
PipelineDeals' Home tab offers a comprehensive snapshot into real-time sales status and prioritized sales opportunities.
Genesys will offer Interactions' Curo Speech technology as part of its Genesys Voice Platform. (Featured on SpeechTechMag.com.)
Visual Journey Designer helps marketer connect their customers with personalized, timely and relevant content.
Companies can now surprise and delight, respond to customers in their native languages, and facilitate moderation to grow social loyalty.
Infer Account-Based Behavior Scoring helps marketers with their account-based marketing programs.
The social component of Repsly's mobile app fosters communication and collaboration for field teams.
Why Did You Buy, helps companies capture customer reviews in real time immediately after checkout.
Yieldify's Predict and Convert is a business insights product that helps with on-site marketing and campaign optimization.
YourMembership's SocialLink integrates social networking with membership management software to turn episodic member engagement into stronger communities.
Oracle Data Cloud's B2B audience solution includes 400 million business users and 1 million addressable U.S. companies.
New reports and an improved user interface are among the enhancements in CIP 3.0.
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