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CRM Across the Wire
Whispir lets organizations communicate with customers and employees via text message, voice, Web, email, mobile, or social media.
Colabo's technology allows sales team to choose the leads they like and dislike and adjusts accordingly.
New Community Cloud propels Salesforce.com into the fast-growing $3.5 billion enterprise collaboration market.
Xactly Insights gives sales leaders empirical data in real time to inform them how to create best-in-class sales incentive programs.
Logi Vision 1.3 offers new mapping, social activity stream, and binning capabilities.
Together, the companies will sell a combined portfolio of unified communications-as-a-service, contact center-as-a-service, and infrastructure modernization services. (Featured on SmartCustomerService.com.)
Aspect Unified IP 7.3 offers greater cloud-optimized deployment options, new proactive outreach compliance capabilities, and tighter integration with Aspect's social media interaction solution. (Featured on SmartCustomerService.com.)
New partnership lets firms sync contact center solutions with operations and order management.
Latest update delivers deeper engagement, seamless connections across devices, and analytics tools to help companies attract and retain customers and partners.
Yellowfin will make demographic datasets available to its customers as part of the latest version of its BI platform, Yellowfin 7.1.
Partnership helps customers fully harness big data by implementing Cloudera Enterprise Data Hub.
Experian's new offering promises to increase inbox placement for marketing materials.
Blackbaud's onprofit donor cultivation solution set now offers synchronization, deeper data access, browser ubiquity, and more.
CampaignConnect for Salesforce.com delivers a full suite of automated fundraising solutions.
Viralheat integrates its enterprise social media management platform with SugarCRM, connecting sales with social media.
New release advances user experience and deeper CRM integrations.
Jiveocity is a Goofle-powered dual social networking mobile app.
The merger of evolve24 and Sherpa Analytics will lead to a bigger and stronger big data analytics company.
Keyword spotting allows businesses to instantly act on and report on inbound phone calls without listening to a single recording. (Featured on SpeechTechMag.com.)
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