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CRM Across the Wire
IBM's cognitive computing platform and social community is now available in beta.
Cognitive computing helps clients accelerate into a new era of business performance.
Talkdesk provides enterprise-level call center software functionality from within the Talkdesk Zendesk Integration Widget.
Workflow tools simplify content marketing planning, production, and reporting.
Idomoo Personalized Video Engagement Platform gives customers highly relevant, meaningful, and emotional experiences.
HP has extended it Haven big data analytics throughout its software portfolio.
Promoter.io lets businesses predict customer behavior, proactively eliminate churn and negative word of mouth, and identify their most loyal promoters.
New capabilities help marketers discover new user segments and understand user journeys.
TIBCO's Jaspersoft 6 helps developers embed dashboards within their Web apps.
Klink's enterprise platform brings up relevant information about contacts during the interaction.
Razorfish's WAVE real-time marketing tool integrates Blab into live client campaigns.
Blackbaud CRM 4.0 expands constituent engagement and fundraising capabilities for nonprofits.
The new Desk.com App Hub is a one-stop shop for SMBs to access more than 50 partner apps.
Location-based marketing solution works through retailers' overhead music systems.
New version captures data from more sources, including third-party surveys and social media.
Enhancement enables personalization and testing of the entire Web site or in-app experience.
Dstrux is a free e-commerce platform that allows online and offline retailers to implement action-driven deals.
Built-for-mobile chat integrates with mobile sites and apps to help connect businesses with consumers.
Utilities OnCall 3.1 offers a slick new GUI and an IVR solution that is more secure and better protected. (Featured on SpeechTechMag.com.)
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