CRM Across the Wire
With Product Lines, multiple corporate divisions can share a single TeamSupport account.
TopBox offers feedback metrics for B2B firms.
Cosmose OMNIcookie links online ads and offline purchases.
The partnership between WordStream and Constant Contact will help small businesses find new customers and engage the ones they have.
Pipeline Advisor will give Microsoft Dynamics CRM Online users added visibility into their sales pipelines.
New Sales Campaign functionality provides more targeted prescriptive selling guidance to sales reps
Power Insights helps marketers develop unique insights for use in campaigns and customer conversations.
TCN's cloud-based call center suite will be marketed to MPG's network.
Get Smart Content helps marketers serve targeted content across channels through integration to Oracle Marketing Cloud.
Jacada will offer Visual IVR technology to IVR Technology Group's customers.
Verint is working with IIJ Global Solutions to expand its presence in Japan and across Asia.
Follow-Up Emails lets users automatically resend email to contacts who haven't opened an initial email.
Channel partner CRM integration and adaptive real-time analytics round out the features.
Pepperi Mobile Storefront lets retailers and wholesalers combine online and offline transactions.
Wise Response extends machine learning capabilities further into customer support.
Enhanced Tracking and Follow-up, Retargeting, and Local ID Provide SMBs Customizable Enterprise Power Dialing Functionality
New solution provides marketers with attribution and real-time control for callers from mobile advertising sources such as Google, Facebook, Twitter, YouTube, display, and more.
Partnership enables hybris customers to implement and enhance optimization and reporting capabilities across their environments.
Jacada solutions are now available through European multimedia contact center provider Collab.
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