CRM Across the Wire
Changes to Adobe Analytics include predictive analytics capabilities and live stream.
SAP Patient Relationship Management lets healthcare providers compete for and service their patients.
With new synchronization technology that connects Salesforce1 and Heroku, any company can now build the next generation of engaging customer apps
The integration of Xactly and Salesforce CRM on any mobile device powers sales with vital data;
Combined solution enables Oracle Eloqua users to accelerate the localization of marketing campaigns to reach global audiences faster.
Bringing the MicroStrategy Analytics Platform and MicroStrategy Mobile Platform to Amazon Web Services makes business intelligence available for a little as $1 an hour.
Together, KnoahSoft and 8x8 provide knowledge and data necessary to optimize call center staff performance.
AireSpring's AireContact is an end-to-end managed inbound and outbound contact center solution.
Swiftpage's Act! 16.1 is a fully integrated marketing application with an embedded emarketing service.
The acquisition of Brandify increases Where2GetIt's local digital marketing capabilities.
Click-to-Call adds to LiveLook's portfolio of instant customer service tools.
Partnership integrates user-generated content and experience management capabilities into social relationship infrastructure.
Mitel's MiContact Center Live offers WebRTC and social media support via a cloud model. (Featured on SpeechTechMag.com.)
Avaya Contact Center Select is the latest addition to Avaya's contact center solutions for midsized businesses. (Featured on SmartCustomerService.com.)
Savo Inspire allows marketers to create multimedia communications that average six times higher open rates.
Mindmatrix has added mobile text messaging to its marketing automation and sales enablement platform.
TouchCommerce's new TouchConnect solution is designed to accelerate consumer adoption of customer self-service,
Verint Branch Sales Effectiveness will help financial institutions optimize customer engagement by helping improve productivity and Increase Revenue
Partnership extends the value of intelligent customer data, delivering integration across the enterprise
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