CRM Across the Wire
Jacada Multi-Channel Agent Desktop for Avaya's Multi-Channel solution is designed as a lightweight agent desktop alternative for the current Avaya platform.
New mobile solution captures real-time consumer insights via mobile devices.
Latest integration lets users track email opens, save email to CRM, and manage customers from their iPads.
NewVoiceMedia's partnership with idio to transform sales and service performance.
The partnership will complement 3CLogic's advanced contact center platform with voice of the customer (VOC) analytics, training, and implementation.
LiveOps' new platform makes it easier for Americans to apply as independent, work-at-home sales and customer service agents.
Broadvoice has added Monitor-Whisper-Barge features to its Cloud PBX.
Integration allows users to localize digital content in Sitecore.
YouRang is a new service to help small businesses capture and respond to phone leads whenever no one is available to answer an inbound call.
Infosys will integrate Tableau Software's business analytics solutions.
Clicktools' Syncfrog brings intelligent data integration between CRM and other business systems.
ActionGrid focuses on enhancing Salesforce.com users' productivity with data management.
The direct integration of AccountingSuite with Zoho CRM removes barriers that have separated sales reps' CRM systems from sales, inventory, and accounting systems.
Digital Element works with Skyhook Wireless to create a mobile-centric IP targeting solution.
New feature helps small businesses respond to new customer signups.
Allegiance and Maritz Research combine to help organizations increase customer retention, conversion, and lifetime value.
New APIs enable increased customization and more flexibility on Lithium Communities.
New app automatically builds and maintains targeted marketing lists.
App enables salespeople to manage and execute CRM and sales-related tasks within mobile and desktop email inboxes.
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