CRM Across the Wire
The deal runs Birst business intelligence on SAP's HANA platform.
New standalone and Salesforce-integrated solutions allow agents to co-browse and screen share.
Improved functionality in SalesDesktop Enterprise includes tighter integrations with Microsoft Outlook and Salesforce.com.
CSI integrates advanced business intelligence functionality into NuPoint Core platform with CSI IQ.
Zoho CRM Plus includes new Zoho SalesIQ, Zoho Social, and Zoho CRM for Google AdWords.
Refresh lets Salesforce.com users access information about their professional contacts.
The Transera Call Center App for the Salesforceâ„¢ Sales and Service Clouds provides unified visibility and control for the multimedia contact center
New integrations bring CRM and productivity solutions together seamlessly.
The partnership will help brand marketers link ad viewability to in-store sales.
Preact's solution for Marketo LaunchPoint targets customers based on their lLikelihood to upgrade, renew, or cancel services.
The mobile-first anticipatory platform startup also announces general availability of its productivity apps.
ServiceSource's new customer success app empowers teams to engage across the customer lifecycle and maximize customer lifetime value.
LiveHive delivers deeper customer engagement analytics and seamless mobile experiences, all synchronized within existing CRM systems.
The deal wil help businesses source leads and deliver measurable ROI.
The new release of the Genesys Customer Experience Platform delivers a simpler user experience
App users can now identify callers in real time, reducing call handling times.
The latest version of the browser-based helpdesk software is now available.
The managed IT and cloud services providers will combine to add market scope.
Both Service Cloud1 and Sales Cloud1 provide a string of new mobile apps to help businesses better deal with customers and sales prospects.
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