CRM Across the Wire
New feature enhances Fonality's business phone system and CRM integration for Salesforce customers.
Joint product helps marketers convert more leads and launch more targeted nurtures.
InboundWriter's predictive analytics software for content marketers and publishers generates topic suggestions with high probability of success for any given Web site.
TIBCO Engage delivers real-time interaction and customer loyalty management.
Confirmit Panel App offers a mobile platform for conducting customer research.
With new Twilio integration, PowerSMS can now send and receive text messages in Dynamics CRM.
Calabrio One WFO and analytics to be integrated by the technology solutions provider.
Acquisition enables Genesys to better serve key customers in the APAC region and bolsters its professional services capabilities.
Partnership seeks to improve brands' digital ad delivery through customized integration of in-target and viewability measurement.
New platform designed specifically for salespeople to enables two-way synching and selective sharing with Salesforce.com.
Web services layer provides deep real-time analytics and content lifecycle tracking.
Swrve platform now enables mobile marketers to test every aspect of the mobile marketing mix.
Clarabridge adds speech analytics to its complete voice of the customer portfolio. (Featured on SpeechTechMag.com.)
Feature pack includes data management, security and browser compatibility enhancements
The text message marketing service provider has added a new webhook system.
TrueView adjusts the agent's view of the customer's screen during co-browsing sessions.
With Auto Campaigns, companies can set campaigns to run automatically when triggers are hit.
Whispir lets organizations communicate with customers and employees via text message, voice, Web, email, mobile, or social media.
Colabo's technology allows sales team to choose the leads they like and dislike and adjusts accordingly.
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