CRM Across the Wire
Inaugural partners provide integrated cloud applications that expand the Five9 solution.
Invoca adds Google AdWords integration to connect calls and clicks across devices and channels.
Noble expands the functionality of its Maestro contact center manager portal.
Sprinklr's Content Lifecycle Management Suite is a seamless, secure, and integrated content marketing solution.
Consumers Union has started a campaign demanding that phone companies offer free call-blocking solutions to customers.
Connectors for Microsoft Dynamics CRM, Oracle Knowledge, Lithium, YouTube help customer support organizations scale call center operations and increase case deflection
SAP will enhance SAP hybris Marketing with telco-specific contextual marketing.
Data scientists launch PerfectLeads, a tool for identifying business prospects using artificial intelligence and big data.
Sprinklr now offers fully integrated social relationship management across third-party channels and brand Web sites.
The two firms will partner to deliver PaaS business intelligence and big data analytics solution for Amazon Web Services.
Adaptiv.io offers integrations with Google Analytics, Adobe Analytics, Localytics, Kahuna, and MixPanel.
Jive's external community solution enables companies to captivate and nurture key audiences; broadens integration with Marketo.
Partnerships enhance opportunities for customer callback solutions.
RingCentral Connect Platform helps developers add voice, SMS, and other communication capabilities to any business application.
Mailflo is a Google Chrome add-on that allows team managers to create tasks based on customer email, assign them to team members, and have an ongoing overview of their progress.
The new dashboard includes real-time monitoring of response times and other performance indicators.
Sales teams use eCoach to personalize and enhance the quality of sales conversations.
New offering can personalize every call based on caller behavior. (Featured on SpeechTechMag.com.)
RelateIQ apps let users track sales activities, pipelines, and results.
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