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CRM Across the Wire
3dcart and MailChimp have improved their integration to bring additional MailChimp mailing list capabilities to 3dcart.
Brandlive has added customization, social simulcasting, and expanded reporting to its platform for live video management.
Infinium Global Research predicts the market will more than double in the next five years. (Featured on SmartCustomerService.com.)
System updates provide greater performance, stability, security, and integration support.
The FTC Auditor is an automated tool for verifying FTC compliance with influencer marketing and social media.
CloudCraze's Spring '17 edition offers CloudCraze Exchange and advances in functionality, customer experiences, and business models.
Bidalgo AI automates and optimizes the entire media buying cycle for app marketers.
Virtual Incentives' integration with FocusVision Decipher will allow companies to reward survey respondents.
The new release of CTIntegrations' web client solution enhances agent and customer collaboration, search functionality, and reporting.
Organizations can now connect Zendesk and other systems to Usermind to unify customer data.
Ranker Insights gives marketers psychographic insights based on Ranker's 40 million visitors and 10 million monthly votes.
Sprinklr has expanded from social media management into customer experience management with extensions of its Experience Cloud for marketing, advertising, research, care, and commerce.
Contact Zone is a customer data management platform combining data integration and quality management tools.
Verint Telligent Community furthers real-time engagement for detecting presence and enabling deeper collaboration.
Apps help retail store associates better serve customers across retail, digital, and service channels.
The integration brings Skype's click-to-call and call logging into the ConvergeHub CRM platform.
The partnership will help companies assess their digital marketing investments
Invoca for Instagram lets marketers connect insights from phone calls to the visual power of Instagram for better retargetting.
Tenjin's latest offering measures app install campaigns and in-app behaviors on Google's virtual reality platform.
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