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CRM Across the Wire
The CareReflex big data app built on Guavus's Operational Intelligence Reflex Platform, surfaces complex customer issues.
Gagein for Salesforce identifies company news that could affect a sales call.
The partnership between Roambi and Box enables reports to be generated and seen on any mobile device.
The partnership between 8x8 and Teleopti delivers integrated virtual contact center and workforce management solutions.
End-to-end CRM and marketing automation system delivers new capabilities to drive new business and ensure compliance.
The partnership between Jaspersoft and MapR extends analytics to the Hadoop environment.
The partnership between DataSift and Alteryx unifies social and enterprise data to drive advanced analytics,
The two cloud-based contact center solutions providers bring their products together.
The Gainsight spring release offers new workflow and permissions, as well as enhanced monitoring of customer activities.
CorvisaCloud taps Equinix to extend security and control to enterprise contact center communications.
OneReach's SMS Call Center platform converts costly inbound phone calls to cost-effective text message conversations.
Scout Link for Marketo combines predictive analytics with marketing automation.
Sitecore 7.2 delivers improved publishing and search capabilities and multivariant testing for multilingual sites.
Yesware Attachment tracking lets sales people know who opens email attachments and when.
New attendee engagement and interest intelligence delivered through marketing automation integration supports more personalized marketing and sales follow-up.
The enhancements to BlueConic's platform simplify management of online marketing campaigns.
Viralheat users can now create and manage support tickets for mentions on social media.
Qliktag's Q*Engine is a merchandising solution with individual product promotion and activation via iBeacon, NFC, standard barcode, or QR code.
Avaya's latest Customer Experience Management solution unifies and simplifies multichannel self-service and proactive engagement with a single, software platform.
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