CRM Across the Wire
Badgeville's new Visualize offering features rich set of preconfigured gamification components and a toolkit for customizations.
New feature to Mindmatrix offers data-driven marketing insight into how customers interact with brands.
Skura SFX now features adaptive capabilities that allow sales reps to target the right message to the right customer at the right time.
Pegasystems' latest release of Next-Best-Action-Marketing provides outbound and real-time inbound offers across channels.
IntelliResponse's virtual agent technology is now integrated with the Salesforce1 Service Cloud.
Call Design will incorporate Intradiem's intraday management technology into its workforce optimization suite.
MarketMeSuite adds Constant Contact features to its social media marketing platform.
New SurveyMonkey mobile apps let users create, monitor, and analyze surveys from anywhere.
With Expect Labs' MindMeld API, developers can add intelligent contextual search and recommendations to any Web site, app, or device.
New cloud-based outbound calling app improves sales organizations' prospecting efforts, reporting capabilities, and performance.
ShoreTel for Salesforce and ShoreTel Sky for Salesforce, integrating Salesforce.com applications and the ShoreTel phone systems, ShoreTel Workgroups, and ShoreTel Sky Contact Center.
Lead Liaison's Social Append feature allows marketers to integrate relevant information via social networking sites.
The Sales Intelligence Module, part of Matrix's Matrix Premium product, offers a 360-degree view of the sales organization.
Vocalcom Mobile connects customers with self-service and customer support through their mobile devices.
The integration of RingLead to Gmail automatically adds contact information to sales and leads in Salesforce.
Oracle Eloqua for Life Sciences is the lastest in Oracle's Marketing Cloud solutions portfolio.
Voice Inbound Contact Center is part of Alcatel-Lucent's new cloud-based enterprise offerings.
Customer service and IT support staff now can connect to a customer screen from within a Zendesk ticket via TeamViewer.
New MiContact Center 7.0 features new mobile chat and multichannel self-service options.
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