CRM Across the Wire
Cirrus Insight brings Pardot and Hubspot marketing automation intelligence into users' Gmail inboxes.
Express Entry validates customer addresses as they are entered with type-as-you-go data correction.
Hosted deployments of contact center solutions in Australia will see the greatest growth in the next five years, the research firm predicts.
Experian's Data Quality Grader provides a free data assessment tool.
The latest updates from Front Row Solutions integrates its CRM app with major email calendars.
The new Excel Add-in for Salesnet CRM will be available for preview Feb. 17.
Intelliverse brings together social media and sales automation with new Lead Generation app.
Consumer Insights aggregates customer data from other Gigya products to create a single profile.
Smaller Avaya clients can now access features such as inbound and outbound multichannel customer interactions. (Featured on SmartCustomerService.com.)
Platform consolidates customer data from multiple sources and provides retailers with integrated text analytics and dynamic graphic and holistic views of store-level performance.
MicroStrategy Analytics App for iPad and Analytics Express for iPad are just some of the platform provider's newest releases.
CIC 4.0 achieves interoperability with SAP's CRM 7.0 solution.
New offering lets marketers identify opportunities from customer behavior and interaction histories.
The Clarabridge Partner Program will help ISVs, integrators, consultants, and VARs with their projects.
BigContacts' Outlook plugin lets users sync contacts, calendars, events, and tasks.
The UserEvents acquisition gives LiveOps real-time, contextual routing capabilities and adds to its cloud contact center solutions portfolio.
Infer Smart Signals draws on the Web to provide sales reps insight on prospects.
Amdocs CES 9.1 includes new social and SMB capabilities for personalized experiences across channels and devices.
SDL Customer Experience Cloud Helps marketers deliver a consistent experience across devices and languages.
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