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CRM Across the Wire
OpenMarket's Mobile Engagement Platform has uses for contact centers, marketing, and employee collaboration. (Featured on SmartCustomerService.com.)
Promero plans to leverage Enghouse Interactive's Contact Center: Service Provider (CCSP) 7.2 software for its Promero Call Center Omni Channel solution. (Featured on SmartCustomerService.com.)
Inbenta's intelligent search platform now supports major Asian languages.
The company rebrands itself and expands its product line.
Improved productivity, visualizations, and deep CPQ integrations highlight enhancements in Qvidian's sales execution platform
Xactly Inspire speeds up hiring and coaching of sales people for faster performance.
New features in its latest quarterly update include a new campaign automation builder and a content pack for Microsoft Power BI.
Vidyo's video communications platform is now available to Genesys customers through an integration with the Genesys omnichannel customer experience platform. (Featured on SmartCustomerService.com.)
The simplified CRM system provides marketing, sales, and service capabilities in one solution.
Digital experience platform enables marketers to build, manage and evolve multilingual, multibrand, and multidevice Web properties.
Boomtrain's predictive personalization helps marketers personalize Web site and email content through integration to Oracle Marketing Cloud.
GoldMine Premium 2015.2 is a mobile-responsive Web solution.
The deal helps Rise Interactive bring personalization to digital marketing.
Coveo Reveal relevance service learns from community members to improve search results for everyone.
Cirrus Insight for Outlook brings together Microsoft's email client and Salesforce.com.
Veeva Medical CRM is designed to help improve key opinion leader engagement.
Engagio selects Leadspace API to enable all-in-one account-based marketing.
InsideView will sell SAP hybris Commerce as part of its InsideView for Sales sales intelligence platform.
Marlin Equity Partners, a global investment firm, has acquired LiveOps Cloud Platform, a provider of cloud-based contact center technology. (Featured on SmartCustomerService.com.)
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