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CRM Across the Wire
LiveOps' new platform makes it easier for Americans to apply as independent, work-at-home sales and customer service agents.
Broadvoice has added Monitor-Whisper-Barge features to its Cloud PBX.
Integration allows users to localize digital content in Sitecore.
YouRang is a new service to help small businesses capture and respond to phone leads whenever no one is available to answer an inbound call.
Infosys will integrate Tableau Software's business analytics solutions.
Clicktools' Syncfrog brings intelligent data integration between CRM and other business systems.
ActionGrid focuses on enhancing Salesforce.com users' productivity with data management.
The direct integration of AccountingSuite with Zoho CRM removes barriers that have separated sales reps' CRM systems from sales, inventory, and accounting systems.
Digital Element works with Skyhook Wireless to create a mobile-centric IP targeting solution.
New feature helps small businesses respond to new customer signups.
Allegiance and Maritz Research combine to help organizations increase customer retention, conversion, and lifetime value.
New APIs enable increased customization and more flexibility on Lithium Communities.
New app automatically builds and maintains targeted marketing lists.
App enables salespeople to manage and execute CRM and sales-related tasks within mobile and desktop email inboxes.
The deal will deliver a cross-retailer platform for brands to leverage information from in-store beacons.
New version of Teleopti WFM for Contact Centers boosts agent performance with gamification and mobile access.
Tealium integrates its real-time unified marketing solutions with Optimizely's experience optimization and testing platform.
The multichannel customer communications platform gives access to voice, video, chat, and messaging.
SparkCentral's new release features tools to improve social media responses.
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