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CRM Across the Wire
Network-based service to enable financial services firms to meet Dodd-Frank and MiFID mobile recording regulations.
Shift's Twitter Ads solution is a self-service tool for marketers to leverage Lead Gen Cards, CRM Matching, Retargeting, Twitter ID Tailored Audiences, Conversion Tracking, and more.
Resonate Analytics now empowers marketers and brand managers to match messaging, products, and services with consumer motivations.
The Open Text Experience Suite helps users manage media, Web, social, and interactive content.
Customer service teams using TeamSupport will benefit from new business intelligence capabilities.
Agents can now support customers from anywhere on their iPhones.
Zendesk plans to integrate Zopim's live and proactive chat software with its customer service platform.
The technology partnership pairs social intelligence with customer insights.
New Backupify Restore function gives users a one-click cloud-to-cloud backup of Salesforce data.
New rewards, and individual and team challenges are among the NICE gamification enhancements.
Its acquisition of Market Metrix provides Clarabridge with enterprise feedback management, case management, and operational analytics.
CRM, marketing automation integration aligns demand generation with key sales activities
The partnership between Verve and RetailNext harnesses the combined power of mobile location-based targeting with in-store analytics.
Invoca Signal brings marketing automation capabilities to inbound phone calls.
Ramius' free Recollective Baseline service lets anyone conduct qualitative research.
D&B's improved D&B360 Connector offers faster, easier access to D&B business insight.
The new company has emerged to provide a mobile enterprise field sales platform.
As SMBs find that existing customers are more profitable, they're starting to look at loyalty programs, the research finds.
ReachSEO is designed to help SMBs increase visibility, leads, and ROI for their Web sites.
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