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CRM Across the Wire
Rhizabot delivers analytics via a conversational interface for sales and marketing professionals.
PardotLinks turns customer meetings into actionable intelligence to fuel sales.
Scenario Analyzer helps enhance customer journey analytics with business intelligence. (Featured on SmartCustomerService.com.)
Acquisition combines theDentsu's advertising and media capabilities with the Merkle's data analytics, CRM, performance marketing.
CustomerCount is partnering with Keatext to bring text analytics to its customer feedback management platform.
Zeta Interactive has acquired Acxiom's Impact email services unit.
Lithium delivers more data on influencers for Twitter's Gnip 2.0 with Klout Enrichments.
Click Dialer's new remote coaching, call recording and gradin,g and international dialing simplify outbound sales calls.
Invoca Enterprise helps marketers analyze hundreds of data points in real time to automatically shape the customer experience during the call and in future interactions in any channel.
Gimbal Experiences helps companies create rich mobile customer experiences based on location and proximity
The integration helps marketing teams add digital assets to their email campaigns.
Unmetric now enables social media analysts to benchmark estimated reach and impressions of competitors' Facebook posts against their own.
The Astute Social mobile app enables real-time monitoring and engagement on social media via mobile devices.
Ytel's message360° API provides Zoho CRM customers with multichannel capabilities. (Featured on SmartCustomerService.com.)
SRK drops an Analytics Tab in Salesforce.com to integrate spreadsheets, relational databases, third-party cloud services, network devices, and social media.
Lexalytics' Semantria text analytics platform can now be deployed on Microsoft Azure.
Salesbox CRM joins AppDirect's ecosystem of coud services.
Socious unveils new tools to help association professionals and community managers make more informed decisions about steering and growing their communities.
The integration between noHold and ServiceNow brings together virtual assistants and knowledge bases.
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