CRM Across the Wire
New collaboration and communications cloud services designed to reduce costs, increase productivity and improve the user experience.
The new Meltwater stays on top of billions of editorial, blog, and social media conversations and delivers insights needed to manage a brand.
The SaaS solution uses machine learning with intelligently tailored sales communications for online customers.
Two-way, inbound texting application is compatible with key Avaya contact center solutions.
New features give sales reps added visibility into rules-based guided selling and provide coaching.
Multichannel tracking added to Marketo's marketing customer engagement platform.
New rich media solution provides a way to engage customers with customized messaging.
PRC 3 of CCE Version 9 empowers agents with blended predictive dialing in an omnichannel universal queue.
The platform uses real big data insights to make cross-sell/upsell recommendations.
CCDR touts click-to-call as a direct-response marketing tool.
Teradata Digital Marketing Center is a single platform that redefines personalization and ignites how brands engage consumers through individualized insights.
Stitch brings talent and mobile personal assistant technologies to SugarCRM.
Partnership brings together Lattice's predictive analysis with Profound's business intelligence to help companies better predict buying patterns.
PowerWebForm enhancement allows Web form data to sync directly to GoToMeeting
Inaugural partners provide integrated cloud applications that expand the Five9 solution.
Invoca adds Google AdWords integration to connect calls and clicks across devices and channels.
Noble expands the functionality of its Maestro contact center manager portal.
Sprinklr's Content Lifecycle Management Suite is a seamless, secure, and integrated content marketing solution.
Consumers Union has started a campaign demanding that phone companies offer free call-blocking solutions to customers.
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