CRM Across the Wire
VPI Intelligence is an analytics and business intelligence platform for contact centers.
The Web form and survey building solution for enterprises is now available for Marketo.
8x8 Enterprise Suite helps companies accelerate their migration to cloud communications
Flexible subscription service from Avaya delivers Avaya IP Office contact center technology to midmarket companies through the Google Cloud Platform.
Partnerships with CRM vendors enable businesses to better track leads and drive conversions.
Customers can now input new contacts and leads into Salesforce in a matter of seconds.
New collaboration and communications cloud services designed to reduce costs, increase productivity and improve the user experience.
The new Meltwater stays on top of billions of editorial, blog, and social media conversations and delivers insights needed to manage a brand.
The SaaS solution uses machine learning with intelligently tailored sales communications for online customers.
Two-way, inbound texting application is compatible with key Avaya contact center solutions.
New features give sales reps added visibility into rules-based guided selling and provide coaching.
Multichannel tracking added to Marketo's marketing customer engagement platform.
New rich media solution provides a way to engage customers with customized messaging.
PRC 3 of CCE Version 9 empowers agents with blended predictive dialing in an omnichannel universal queue.
The platform uses real big data insights to make cross-sell/upsell recommendations.
CCDR touts click-to-call as a direct-response marketing tool.
Teradata Digital Marketing Center is a single platform that redefines personalization and ignites how brands engage consumers through individualized insights.
Stitch brings talent and mobile personal assistant technologies to SugarCRM.
Partnership brings together Lattice's predictive analysis with Profound's business intelligence to help companies better predict buying patterns.
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