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CRM Across the Wire
Clarabridge clients can now detect, manage, and engage with customers who reveal their experiences in photos shared on social media.
Updates to Highspot's sales enablement platform let users work within Microsoft Outlook and filter content by languages.
WealthEngine participates as a Salesforce.com Financial Services Cloud launch partner to transform the client-advisor experience.
Bundles are delivered as unified communications as a service for contact center as a service. (Featured on .)
Accusoft's new View and Sign module enables users to view, redact, search, and sign attachments within Sugar CRM.
Deloitte Digital is extending the reach of Salesforce.com Financial Services Cloud with its Connected Bank Solutions.
Compass is geared towrd helping companies understand user behavior that drives long-term retention.
A new mobile analytics platform and advanced integrations wtith Twitter and Facebook Business Messenger round out the new offerings in Lithium Social Web.
SAP Hybris Digital Documents by OpenText offers a unified platform for engaging digital content and communications.
General Dynamics' CXP is a contact center platform based on Genesys technology.
Interactive Intelligence's PureCloud Engage is now available on the Salesforce.com AppExchange. (Featured on SmartCustomerService.com.)
The partnership between 4INFO and Crossix seeks to uncover new mobile opportunities for healthcare marketers.
Advocate marketing firm Influitive will bring Ironark employees on board to help build advocate communities for mobile.
Opower's upgraded platform offers more advanced business intelligence and customer analytics for utilities.
The actionable business intelligence platform helps companies optimize marketing and sales efforts.
SendRoll puts the predictive power of programmatic advertising to work for email marketing.
SalesFuel's free mobile app delivers timely sales advice and real-time category and consumer marketing insights.
HEDA enables colleges and universities to connect with students, alumni, faculty, and staff in new ways.
IOVOX Insights enables telecom service providers to monetize call data while delivering value-added analytics to clients.
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