CRM Across the Wire
MobiHelp will power in-app customer support.
The integration of 3CLogic's cloud-based contact center solution with Zendesk's customer service platform is expected to enhance the business processes for customers in the contact center space.
InMoment's new Experience Hub leverages customer experience data to help companies steer business decisions.
NICE Customer Journey Optimization helps companies understand how and why customers are interacting with them across different channels and touch points.
Profeatable's Firefly technology will be added to Pega's Build for Change platform.
Cegedim's life sciences-specific CRM solution provides a single platform that brings multiple channels together.
Elastic Grid's marketing automation platform lets marketers and their partners launch campaigns in three minutes or less.
Blackbaud's Luminate CRM is geared specifically for mid-size, enterprise-level nonprofits,
Marketing.AI's editorial calendar will allow users of Zendesk to plan all of the content required to support their customers.
The German startup enables LivePerson to add co-browsing to its LiveEngage customer interaction software suite.
Talend 5.5 allows developers to generate high-performance Hadoop code.
The enhanced TreeHouse Marketing View solution provides greater visibility into email campaign performance.
Automated text messaging via Twilio creates new possibilities for responsive marketing.
Microsoft's latest Dynamics CRM release combines new marketing, social listening, and customer care capabilities with the power of productivity.
New Shopify plugin targets eCommerce companies with complete sales and marketing suite.
Calabrio ONE workforce optimization suite and Avaya's Communications Server 1000 platform are now directly integrated.
Latest integration will allow users to manage and sync files between Salesforce and Google Drive.
Swiftpage CEO H. John Oechsle announces Act! Cloud Beta, details latest versions of Act! for on-premises, and unveils a fully redesigned Act! Hosted solution.
3CLogic and Lime Light CRM join forces to provide marketers enhanced contact center performance with continuity-based processing and campaign management.
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