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CRM Across the Wire
Admin Suite helps companies create and administer customer surveys and reports in real time.
The acquisition of CCI expands Zyme's channel incentives solution portfolio.
Altify's Summer '17 release offers more sophisticated Relationship Maps and new capabilities for international and collaborative selling.
noHold builds a connector enabling SICURA QuickStart to integrate with Salesforce
[24]7 Customer Journey Analytics builds on technology acquired from KPMG Capital.
NewVoiceMedia has introduced Conversation Analyzer as part of the Summer '17 release of ContactWorld. (Featured on SpeechtTechMag.com.)
LiveWorld Platform integrates smart automation and human agents for real-time customer service at scale. (Featured on SmartCustomerService.com.)
The latest version of Gryphon Networks' SPD arms sales managers with real-time tools to track the phone-based effectiveness of sales teams.
The first Expert Services offering will help companies identify and target their total addressable markets.
Falcon.io's new Instagram analytics will enable users to enhance their content strategy through customizable reports.
Qualtrics iQ brings predictive intelligence and statistical analysis to the customer experience design process.
X2CRM V6.9 introduces Amazon AWS and Google Cloud deployment options and mobile enhancements.
Five new features round out the latest version of Foresee's CX Suite. (Featured on SmartCustomerService.com.)
DialogTech's new marketing dashboards for phone call analytics also incorporate data from Google Analytics, AdWords, Bing, Facebook, and Twitter.
Swrve Premium Analytics delivers new levels of mobile insight for marketers.
Paytronix' latest loyalty solution lets convenience store customers choose their own loyalty rewards.
Rocket Fuel now offers self-service Dynamic Creative to help marketers build dynamic campaigns.
Five9 has moved its contact center-as-a-service to Microsoft's AppSource marketplace. (Featured on SmartCustomerService.com.)
NewsCred Content Marketing Maturity Index helps marketers assess their content marketing and take action.
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