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CRM Across the Wire
Unmetric now enables social media analysts to benchmark estimated reach and impressions of competitors' Facebook posts against their own.
The Astute Social mobile app enables real-time monitoring and engagement on social media via mobile devices.
Ytel's message360° API provides Zoho CRM customers with multichannel capabilities. (Featured on SmartCustomerService.com.)
SRK drops an Analytics Tab in Salesforce.com to integrate spreadsheets, relational databases, third-party cloud services, network devices, and social media.
Lexalytics' Semantria text analytics platform can now be deployed on Microsoft Azure.
Salesbox CRM joins AppDirect's ecosystem of coud services.
Socious unveils new tools to help association professionals and community managers make more informed decisions about steering and growing their communities.
The integration between noHold and ServiceNow brings together virtual assistants and knowledge bases.
Optimized geo-analytics tool integrates to StratusLIVE for Fundraisers CRM.
The partnership combines real-time in-app insights with post-event communications.
Rocket Fuel Moment Scoring enables more dynamic and personalized programmatic marketing.
The integration of Thankster with Marketo enables marketers to create and deliver handwritten notes.
Showpad's content activation platform is integrated with Dynamics to give sales leaders insight into how content is used and shared.
Widen's integration enables Salesforce.com users to access sales and marketing content inside CRM.
Advancements in the proposal and sales content management solution increase collaboration capabilities for RFPs and other content.
The consulting firm in a new report said that omnichannel customer service will not be an option by 2020.
Evergage Data Hub synchronizes customer information across systems to improve real-time personalization.
7-Eleven and Flirtey have completed a fully autonomous drone delivery to a customer's residence.
FCC Chairman Tom Wheeler has sent a letter to U.S. phone companies urging them to provide free robocall-blocking tools to consumers.
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