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CRM Across the Wire
Higher Logic's 2017 Winter Release delivers enhanced Salesforce integration and powers smarter personalized engagement.
Sightcall has integrated its video assistance product with Zendesk's customer support software. (Featured on SmartCustomerService.com.)
Engage Association Management combines association management, content management, and customer relationship management in one platform.
Joint offering combines ConnectAndSell's advanced conversations-on-demand solution with Outreach's sales engagement platform.
SAVO Group has added a web application to its SAVO/KnowledgeTree sales enablement offering.
New product helps real estate professionals manage property listings, requests, and leads.
Lexalytics' AI Assembler developer platform will help users build natural language processing apps.
EspoCRM has added business process management to its CRM system.
New functionality helps Act-On users customize surveys, forms and contact lists.
The new version brings a number of new analytics and intelligence tools to ecommerce businesses.
Strategic partnership will allow companies to access and manage posts on Reddit directly through Sprinklr's platform.
New integrations allow businesses to leverage social across their organizations.
Smaato expands in-app advertising viewability measurement with Moat integration.
Users now have access to greater document management and real-time attachment tracking.
CallTrackingMetrics' integration with Shopify gives merchants visibility into order-related communications.
Integration offers marketers visibility into attribution, tying calls, texts, and form completions to Facebook Ads Manager.
A virtual tour lets retailers view their store environments with integrated customer flow and queue management solutions.
The purchase unites social engagement, listening, and analytics providers.
Enghouse Interactive's server-less platform empowers Microsoft Office 365 users with contact center functionality. (Featured on SmartCustomerService.com.)
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