CRM Across the Wire
Spring 14 Vocus Marketing Suite updates include Salesforce.com integration, automated communications workflows, customized lead scoring, and integrated analytics.
Service2Media's Certa Push os a push messaging service for financial services and media firms and government entities.
New capabilities are added to sales, service, and marketing applications across the board.
SAP Business One 9.0 offers enhanced predictive analytics for SMBs running on the SAP HANA platform.
Conversocial's new Conversations solution lets contact centers handle social media inquiries.
Postano's new social monitoring and performance analytics measure hashtag and visual Web marketing campaigns.
The partnership between Clarabridge and Expion provides real-time learning and action based on consumer conversations.
Pipeliner CRM now syncs data with Google Contacts and Google Tasks.
Altitude uCI 8 upgrades deliver business dashboards and customizable insights to improve operational performance.
Spanlink Cloud Services offers customers hosted contact center, unified communications, and telepresence services that span the entire Cisco Collaboration portfolio.
Jointly developed integration brings together visual analytics and real-time machine data.
Loyalty Builders' COA examines the health of customers by analyzing measures of customer engagement, purchases, risk, and revenue distributions.
New release of BPMonline CRM 7.2 brings security and business process management enhancements.
InsideView for Marketing helps marketers build and maintain databases and deliver business insights.
TeamSupport's enhanced features give support agents a deeper view of customers to identify trends and issues.
CoreMotives now offers behavior-based lead nurturing and A/B testing.
The latest version of Astute ePowerCenter is due for full release this spring.
The updated application expands CRM integration and provides additional resources, guidance, and insights to sales reps.
The partnership between Nimble and Talkdesk pairs entire customer contact histories from all channels.
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