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CRM Across the Wire
The fall 2015 release of inContact's Cloud Customer Interaction Platform includes greater integrations and multichannel capabilities. (Featured on SmartCustomerService.com.)
The latest version of NICE Fizzback provides greater visibility into customer experiences.
eCoach's enhanced features lets sales reps build sales scripts with intricate dependency questions and statements.
Free iOS and Android mobile app pushes deal closing alerts to sales leaders as soon as they happen.
IQ Envoy for Branding and TV Attribution help marketers measure and optimize branding efforts.
Companies can use Donky to segment and target their customers based on level of activity and behavior.
Xone lets brick-and-mortar businesses send real-time texts to mobile customers.
Lexalytics adds Danish, Swedish, and Norwegian to its text and sentiment analytics solutions.
MerkleOne is a suite of people-based marketing solutions.
Digital Natural Assist platform allows companies to adapt to today's mobile-first, multichannel customer.
adjust's mobile ad analytics and attrribution platform now supports Apple TV's TVOS.
App store intelligence platform integrated with Adobe Analytics provides companies with data about their app usage.
Ampsy will use Watson analytics to better understand fan sentiment and social content sharing.
Evergage for Mobile Apps automatically captures mobile app user behavioral data for omnichannel personalization.
The Warbler platform was designed to help marketers with mobile campaigns.
Rare.io's launch enables online retailers to send follow-up emails to customers based on past purchases.
Deloitte Digital integrates SAP and Sprinklr solutions to help companies engage with customers.
The integration combines A/B testing of mobile apps with analytics and marketing features.
Advanced donor segmentation, predictive ROI, and prescriptive analytics are among the most-requested features of StratusLIVE.
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