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CRM Across the Wire
Dennis Fois will lead the company after serving as CEO at Rant & Rave.
The partnership enables organizations to engage stakeholders and lawmakers in issue advocacy to further their causes.
The call center solutions and location-based workflow providers partner to deliver improved agent use of data-visualization for ServiceNow. (Featured on SmartCustomerService.com.)
DialogTech's acquisition of Swydo brings omnichannel visualizations to call analytics.
Blueworx Voice Response 7.4 for Linux offers a new web interface for simpler application management. (Featured on SpeechTechMag.com.)
Through the Unbabel Marketplace, integrations with leading CRM systems allow companies to communicate with customers in any language.
The partnership supports device ID targeting leveraging LiveRamp's IdentityLink.
Subscribe Pro's customers can now have a subscription and recurring billing program seamlessly integrated into existing websites.
ShippingEasy's Product Recommendations feature presents consumers with other product ideas based on recent orders.
AI-enabled self-ordering kiosks are being tested at one of the restaurant chain's CaliBurger locations.
Online shoppers lack time and incentive from businesses to write product reviews, according to new survey.
Janrain links its customer identity and access management event data to security information and event management solutions.
Winning By Design makes its sales blueprints and training modules available on MindTickle's platform.
Groove.co's Gmail add-on enables mobile integration to support on-the-go sales teams.
[24]7.ai's Fall 2017 Release adds support for Business Chat and Vivid Speech functionality that augments IVR with visual interactions. (Featured on SmartCustomerService.com.)
Gmelius Campaigns (Mail Merge) lets users send personalized emails to their entire contact lists through Gmail.
New offering allows app marketers to track Apple Search Ad campaigns from impression to revenue.
Higher Logic's 2017 Winter Release delivers enhanced Salesforce integration and powers smarter personalized engagement.
Sightcall has integrated its video assistance product with Zendesk's customer support software. (Featured on SmartCustomerService.com.)
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