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CRM Across the Wire
The call tracking and analytics provider now offers local phone numbers across four continents.
This ad blocking technology delivers the latest HTML5 solutions to marketers and protects against ad fraud during Flash transition.
Addressy has updated its address management capabilities for the Salesforce Commerce Cloud.
Radius8 delivers online experiences to help Salesforce Commerce Cloud customers increase in-store and online sales.
Avaya Customer Engagement Cloud brings together solutions inthe Avaya Oceana platform. (Featured on SmartCustomerService.com.)
Maximus and Interactions have partnered to bring intelligent virtual assistants to federal agencies. (Featured on SmartCustomerService.com.)
Predictive Contactability is powered by machine learning and predictive technology to help sales reps increase prospect contact rates.
New capabilities in the RedPoint Customer Data Platform allow users to curate key data across the customer lifecycle.
eGain Solve for Cisco helps contact center agents using Cisco Finesse deliver a connected digital experience with AI knowledge, proactive digital engagement, and connected analytics. (Featured on SmartCustomerService.com.)
SuiteASSURED is a warrantied open-source CRM application suite.
The integration brings personalized video to visual IVR. (Featured on SmartCustomerService.com.)
Merkle is certified for its work within Google's DoubleClick platform.
Bright Pattern's new contact center applications add the cognitive power of IBM Watson for sentiment screening. (Featured on SmartCustomerService.com.)
Owler will provide company information to users of InsideSales' Playbooks sales acceleration platform.
Gryphon has updated its CRM application for Salesforce with Lightning support.
The Chirpify dashboard links customer loyalty data to social media and chat interactions.
Co-Pilot gives digital marketers real-time content recommendations to improve content performance.
Sysomos display integrates social data from the Sysomos platform with other key business metrics.
Marketers can act on intelligent insights from Xia's continuous analysis of historical and real-time social posts and interactions.
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