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CRM Across the Wire
Retail consulting firm Boston Retail Partners has paired with cross-channel campaign management platform company QuickPivot.
ViewedIt enables sales and customer support teams to record personalized videos and add them to their email conversations.
VHT's ntegration with Genesys' suite of solutions lets customers request a call back when the contact center is busy. (Featured on SmartCustomerService.com.)
CrowdCare's first U.S. patent covers customer care technology that configures software on electronic devices.
Updates allow marketers to engage consumers with the most relevant messaging during critical life transition periods.
Longwood's RevBase mobile-enabled B2B e-commerce solution targets users on smartphones and tablets.
Verint's Mobile Work View extends common work activity for contact center agents from the desktop to the smartphone. (Featured on SmartCustomerService.com.)
The partnership brings customer information and knowledge to sales, marketing and support agents in real time.
Marqii is a local mobile business platform for restaurants and bars to communicate daily specials to consumers nearby.
The partnership will help companies boost engagement through increased digital asset management capabilities.
The combined companies will work to create seamless integrations between business apps for heightened customer engagement.
The acquisition of Idevio bolsters Qlik's visual analytics platform withl map visualizations and location-based analytics for both Qlik Sense and QlikView.
The acquisition of Commerce Sciences increases Taboola's ability to personalize web experiences for consumers.
MyCRMDashboard is a marketing CRM system for financial lenders.
inBar provides on-premises marketing with first-party location data through beacon technologies at restaurants, bars, and other entertainment venues.
Avtex joins the Genesys value-added reseller network for the Genesys Customer Experience Platform. (Featured on SmartCustomerService.com.)
The move brings together two mobile and digital marketing powerhouses.
Trumpia adds free to end user short code and updates its opt out reporting.
SatuitCRM Fall 2016 improves e-marketing and mobile options.
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