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CRM Across the Wire
Latest release of Jive's external community solution extends the reach of communities and makes them more user-friendly.
fin1 will allow consumers to engage with brokerages, wealth managers, and financial advisors.
Maximizer's latest software release offers midsized businesses access to business technology and enterprise-level security
The X2CRM 5.3 release features Workflow Splitter, a Google+ Connector, and Amazon AWS cloud platform enhancements available in both open-source and cloud editions.
Talkwalker Content Analytics IQ helps marketers with lead generation from social media.
Informatica PowerCenter, Data Quality, and Data Integration Hub get enhanced agility and performance combined with new features.
Medallia Ask Now delivers A/B testing for improved surveying.
The new offering combines search ad campaigns with landing page testing.
Combined solution will deliver contextual microlocation experiences to consumers via Teradata Integrated Marketing Cloud.
TCN increases its global footprint through partnership with Australian technology solutions provider for the credit and collections industry.
New features deliver greater insights into call center operations and improved management capabilities. (Featured on SmartCustomerService.com.)
Customer satisfaction's erosion at the national level presents a serious stumbling block for the economy, the American Customer Satisfaction Index reports.
Quantcast Audience Grid is an open data platform for digital advertising.
Hearsay Mail combines marketing automation with a personal human touch to help advisors build and deepen client relationships.
Integration expands Marketo Ad Bridge offering and helps connect consumers and businesses on mobile devices.
Predictions helps brands identify customers likely to churn and take action to keep them.
Viabl's Relationship Automation transforms CRM data into actionable intelligence.
Enhanced API empowers businesses to leverage 360-degree predictive customer profiles.
The partnership will result in the integration of Lionbridge's translation solutions and Sitecore's customer experience management platform.
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