CRM Across the Wire
Jiveocity is a Goofle-powered dual social networking mobile app.
The merger of evolve24 and Sherpa Analytics will lead to a bigger and stronger big data analytics company.
Keyword spotting allows businesses to instantly act on and report on inbound phone calls without listening to a single recording. (Featured on SpeechTechMag.com.)
[24]7 Speech blends predictive, omnichannel, and natural language technologies in one self-service solution. (Featured on SpeechTechMag.com.)
Audience Intent Miner lets marketers identify, understand, and target customers by demographics and psychographic data from Twitter.
Rouse Brand Pages aggregate social media content from celebrities and brands.
Innovest CRM is integrated with InnoTrust and Microsoft Dynamics.
Expanded AppMarketplace features apps for scoring leads based on particular behaviors.
Avaya's unified communications and contact center solutions are now available in the cloud through BT Wholesale. (Featured on SpeechTechMag.com.)
The partnership between First Data and LocalVox brings added insight to SMBs.
New offering converts behavioral insights into refined segmentation, automated product recommendations, and Web site personalization.
New user interface and dashboards highlight the release of PeopleLinx 3 social selling platform.
Integration leverages Sailthru Smart Data and enables marketers to identify consumers likely to convert and drive revenue through the Facebook Custom Audiences interface.
Live Guide's expanded administrative options and customer data views target the needs of high-volume customer service teams
ConnectLeader dialers now work out of the box with NetSuite CRM.
Badgeville 6.0 offers greater social depth, deeper insights, and faster deployment.
The provider of customer success software joins the Marketo LaunchPoint Ecosystem.
Interactive Intelligence contact center and dialer software is integrated with upgraded CallScripter application.
Sales management system automatically captures call activity data to provide on-demand insight into sales performance.
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