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CRM Across the Wire
The company's Discover WFO suite in the cloud is unified with its contact center platform just four months after the acquisition of Uptivity
The partnership is expected to yield marketing, commerce, analytics, and customer experience solutions.
Ifbyphone also secured $30 million in new funding to further fuel its growth.
EspoCRM fine-tunes daily operations and automates sales processes.
The new buyer collaboration engine lets salespeople focus on customer engagement with improved forecasting accuracy.
The partnership between Hootsuite and Contactzilla brings social listening to contact management,
New metric provides marketers a standard grade for overall efficiency of their acquisition spending across channels, vendors, media types, and campaigns.
New capabilities leverage social media trend and brand affinity data.
Raiser's Edge NXT and Financial Edge NXT represent the next wave of cloud-based CRM solutions for nonprofits.
New feature enhances Fonality's business phone system and CRM integration for Salesforce customers.
Joint product helps marketers convert more leads and launch more targeted nurtures.
InboundWriter's predictive analytics software for content marketers and publishers generates topic suggestions with high probability of success for any given Web site.
TIBCO Engage delivers real-time interaction and customer loyalty management.
Confirmit Panel App offers a mobile platform for conducting customer research.
With new Twilio integration, PowerSMS can now send and receive text messages in Dynamics CRM.
Calabrio One WFO and analytics to be integrated by the technology solutions provider.
Acquisition enables Genesys to better serve key customers in the APAC region and bolsters its professional services capabilities.
Partnership seeks to improve brands' digital ad delivery through customized integration of in-target and viewability measurement.
New platform designed specifically for salespeople to enables two-way synching and selective sharing with Salesforce.com.
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