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CRM Across the Wire
Call DNA Premium uses speech analytics to fully analyze the customer experience of phone calls. (Featured on SpeechTechMag.com.)
Numonix Recite Mobile Call Recording automatically records all incoming and outgoing mobile calls. (Featured on SpeechTechMag.com.)
Liferay Digital Experience Platform seeks to improve customer experiences by bridging organizational silos and processes.
The updated product includes new templates, changes to the user interface, new formatting options
The deal to acquire DigitalMailer adds to Doxim's financial services client roster.
Oracle is buying the customer engagement cloud services provider to the utility industry from $532 million.
Capture is a field data collection tool for retailers and merchandisers.
Clari Dynamic Forecasting includes real-time data science, activity tracking, and Salesforce.com integrations.
Carii Chat brings together chat with community collaboration.
Bluewolf's Digital Marketing Assessment provides marketers with strategic action plans to improve business performance from existing cloud-based marketing technology investments.
Cardlytics' Syndicated Audiences is a purchases-based targeting solution first available via The Trade Desk.
French is the first foreign language added to FieldAware's field service automation solution.
The ViA Fraud Control Module enables companies to create unique rules within the IVR to systematically root out potential fraud. (Featured on SmartCustomerService.com.)
Real-time Web site visitor insights and live chat software set to help GoDaddy users increase Web site conversions.
Trapit CMS supports curated and owned content for marketing and sales.
Avention's OneSource ABM Solution helps companies on the path to account-based marketing.
Birst and iTalent combine solutions to make business intelligence and analytics more available.
New Adaptive Targeting and Visitor Cloud Data Exchange features allow marketers to deliver customer experiences in one integrated workflow.
Click Field Service Edge lets companies be proactive with their field service management.
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