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CRM Across the Wire
Knowledge Quality ensures high-value knowledge creation for customer service.
Salesforce Wave for Big Data is based on the Salesforce Analytics Cloud.
AdmitOne confirms customer attendance at events for location-based marketing.
With the new application, life sciences firms can deliver more personalized customer interactions.
Jacada's latest U.S. patent covers the transition from self-service to agent-assisted interaction.
Businesses can now navigate their most complex accounts with ease.
The deal expand's 8x8's presence in Europe and enhance its contact center capabilities.
Users upload their email lists and Experian returns the results in real time.
Zed Customer Portal provides access to real-time analytics and business information.
The companies' combined portfolio expands CEM capabilities and operationalizes the voice of the customer with social engagement.
Through the integration, accounts, contacts, tasks, activities, opportunities, leads, and notes are visible and synchronized in real time in Gmail inboxes.
The account-based marketing solution uses intent data to drive decisions.
Monetate Customer Intelligence Layer surfaces insights from big data, helping marketers deliver personalized experiences by recognizing customers across devices and channels.
The release offers a multichannel agent interface for Salesforce, new outbound campaign management, automated actions in WFO, new reporting options, and additional APIs for a growing developer ecosystem.
The partnership between Infer and HubSpot brings predictive capabilities to inbound marketing.
The partnership will help companies see and use social data.
Partnership enables businesses to sync actionable eSignature activity with HubSpot CRM.
New additions to InMoment's Experience Hub will be available this summer.
Sidekick for Business is a premium version of HubSpot's original sales acceleration tool, Sidekick.
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