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CRM Across the Wire
The new version is a full-cycle CRM product for commercial and residential real estate professionals.
AnswerDash's Web contextual Q&A solution now automatically syncs with Zendesk Help Center to reveal answers on Web sites.
The new release provides call analytics and automation for every stage of the customer journey.
The partnership yields a hybrid cloud contact center as a service offering.
SmartChat function transforms simple email into a live and friction-free seller-buyer collaboration environment.
The deal allows Zignal to include LexisNexis news content in its analytics and business intelligence offerings.
HG Data's partnership enhances Leadspace's ability to generate laser-like sales and marketing targeting at the company and contact levels.
Agent Metrics Dashboard lets contact center representatives monitor their performance in real time.
Full Circle CRM's Opportunity Gatekeeper provides campaign influence and ROI metrics for marketers.
The first project will involve streamlining the agent experience using WebRTC and Chromebooks.
Vembu CRM includes SalesDesk, HelpDesk, and SocialDesk.
Through its proprietary predictive algorithms, YouAppi delivers customers predicted to generate the highest post-conversion lifetime value.
SocialBro Monitoring adds to the company's Twitter marketing platform.
The deal brings together two firms in the online customer survey industry.
Wiley will add registration capabilities to its higher education CRM system.
Partnership facilitates real-time data integration and immediate optimization of communications to new digital customers.
The new solution is based on Backbase's Customer Experience platform.
Logi Info is integrated with Teradata's massive database capabilities.
The three firms have paired up to offer Adaptive Fraud Protection as part of Contact Solutions' IVR service.
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