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CRM Across the Wire
Clientell is a marketing analytics platform that looks at insight in real time to affect campaign outcomes.
ContactWorld enhancements include new user interfaces, greater personalization, and performance, efficiency, and infrastructure upgrades. (Featured on SmartCustomerService.com.)
V-Person integration with Facebook Messenger and other chat platforms enables companies to provide consistent omnichannel engagement on emerging customer touchpoints. (Featured on SmartCustomerService.com.)
SAP Hybris Service Engagement Center incorporates classic and community-based customer service engagement, (Featured on SmartCustomerService.com.)
The Zyme channel data management platform delivers data across a cloud infrastructure.
SalesOptimize helps companies cash in on the $1.7 trillion e-commerce market.
The integration gives Opt-Intelligence users access to Facebook lead ads.
The latest version of SAP Business One for SAP HANA offers key features to help small companies go digital.
Alteryx is broadening the scope of self-service data analytics with new predictive and prescriptive features, empowering analysts to uncover deeper insights.
BT has become the first global network services provider to offer direct access to the Oracle Cloud.
Accenture's High Velocity Customer Experience Solution is designed for fast implementations of SAP solutions for customer engagement and commerce.
The redesigned platform makes it easier for companies to take advantage of beacon technology and monetize their apps.
The $7.5 million deal makes gamification part of the CallidusCloud platform.
Lightning Customer Community enables companies to engage with their customers through online social communities.
Web-to-Lead offers account-based lead routing, lead enhancement with social and firmographic append options, duplicate prevention, and more.
Qualtrics can send and respond to surveys directly through the Slack platform.
ReviewTrackers' Trending Topics Feature helps companies surface and act on customer feedback.
Accenture Interactive will add strategy, implementation, and operational support to businesses using LINE to connect with customers.
Freshdesk Freshsales is a CRM system for high-velocity sales teams.
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