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Viewpoints
Real-time information lets your business act more quickly.
Consider these valuable lessons from your kindergarten days.
Focus on real-time visibility, not past performance, for sales success.
Eliminate fragmented customer data for a superior in-store experience.
Understanding and monitoring the end-user experience.
Visually enabled IVR picks up where apps and self-service leave off.
Gain a business advantage with contract life-cycle management tools.
Create a culture that celebrates success.
Use social channels to enhance sales fundamentals, not replace them.
For the best results, take it one step at a time.
These influencers make up 10 percent of buyers but account for up to 70 percent of brand sales.
Choose the latest technology over hit-or-miss efforts.
What you don't know about your customers might surprise you.
Combining the two can unlock both solutions' full potential.
Transform reps' view of new tools from obstacle into opportunity.
Connect investments and processes to gain measurable results.
A good first impression can mean the difference between success and failure.
In an increasingly transparent economy, value is key.
Create a culture of sharing and communicating.
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