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Election-season takeaways help retailers prepare for the holidays.
Consumers balance mobile shopping interests with security fears.
Data may be more accessible, but is easy access worth the price?
What every small business owner needs to know.
Narrow the divide between sales and marketing.
Boost repeat business with superior customer service.
Have a strategy that supports your goal.
The last decade has seen significant differences in how sales are made.
Equip your call center with the visibility to reduce customer struggles.
Going digital doesn't have to mean losing the personal touch.
Forrester survey finds customer-facing employees see larger gap in communications than managers do.
Get a clear window into sales pipelines.
Timing and relevancy are key to sales conversions.
Look beyond technology to serve your customers best.
Five things world-class companies are doing right.
Increase productivity and please customers with document management software.
Don't let poor execution give your competitors an advantage.
When customers help each other, companies and customers win.
Knowing your customers is key to this sales strategy.
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