The 2006 CRM Service Awards: Introduction and Table of Contents

Taking care of a company's customers and customer information is no easy task. And, as a growing number of companies look to differentiate themselves by the service experience they deliver, that task can become more challenging. CRM magazine's third annual Service Awards issue honors the leaders in the service and support industry whose mission is to make servicing customers easier.
Read on for the complete story. The 2006 Service Leader Awards, Part 1
The 2006 Service Leader Awards, Part 2
One winner, two leaders, and one company to keep on the radar are honored in seven service categories, based on a variety of weighted criteria that include revenue, revenue growth, company direction, depth of functionality or services, and reputation for customer satisfaction. The 2006 Rising Star Awards and the 2006 Service Excellence Award One vendor's bold move will have a notable impact on its market in 2006, and three vendors have gained enough momentum to have analysts talking. The 2006 Service Elite Awards Here are five companies that yielded impressive results through their service and support deployments.