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The 2006 CRM Market Awards--Table of Contents and Introduction
The CRM software market suffered its share of highly publicized financial nightmares this year, but simultaneously continued to grow for the second consecutive year.
For the rest of the October 2006 issue of CRM magazine please click here
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The market for CRM software revenue worldwide totaled $5.7 billion in 2005, a 13.7 percent year-over-year increase, according to Gartner's "Market Share: CRM Software Worldwide, 2005." At the crux of this success are the vendors, consultants, and end-user companies focused on creating and cultivating rewarding customer experiences and relationships. CRM magazine recognizes their efforts and achievements with the 2006 Market Awards. The 2006 Influential Leaders 6 CRM heavyweights that have spent the past year making hard-to-ignore impact on their companies or the industry, plus the CRM Hall of Fame industry authority inductee The 2006 Rising Stars 5 vendors that are gaining recognition and making strides The 2006 Market Leaders 6 industry-leading vendors--1 winner, 4 leaders, and 1 company to watch--to make note of based on weighted criteria, including revenue, revenue growth, reputation for customer satisfaction, depth of functionality, and company direction The 2006 Elite 4 companies whose CRM initiatives netted notable gains that met or surpassed expectations
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To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Learn more about the companies mentioned in this article in the destinationCRM Buyer's Guide:
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