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The 2006 CRM Market Awards--Table of Contents and Introduction
The CRM software market suffered its share of highly publicized financial nightmares this year, but simultaneously continued to grow for the second consecutive year.
For the rest of the October 2006 issue of CRM magazine please
click here
Download Issue
Page 1
Related Whitepapers
Voice of the Customer Strategies for Better Customer Insights
Customers Prefer Self-Service
CRM Magazine’s 2017 Buyer’s Guide & Vendor Directory
Must-Have Sales & Marketing Tools That Deliver Immediate ROI
The Evolution of Contact Centers to Customer Engagement Centers
Business Intelligence & Analytic Solutions for Deeper Insights
Rethinking Workforce Optimization
2018 Megatrends: CRM Predictions From Top Industry Experts
Voice of the Customer Programs: From Listening to Action
The State of IVRs in 2018: Great Self-Service Solutions
Intelligent Contact Centers in 2018: An Industry Update
Knowledge Management: Crucial for Customer Service Success
Conga + Salesforce = An End-to-End Sales Cycle Solution
Improving the Customer Experience in a Smartphone-Centric World
The market for CRM software revenue worldwide totaled $5.7 billion in 2005, a 13.7 percent year-over-year increase, according to Gartner's "Market Share: CRM Software Worldwide, 2005." At the crux of this success are the vendors, consultants, and end-user companies focused on creating and cultivating rewarding customer experiences and relationships. CRM magazine recognizes their efforts and achievements with the 2006 Market Awards.
The 2006 Influential Leaders
6
CRM heavyweights that have spent the past year making hard-to-ignore impact on their companies or the industry, plus the CRM Hall of Fame industry authority inductee
The 2006 Rising Stars
5
vendors that are gaining recognition and making strides
The 2006 Market Leaders
6
industry-leading vendors--1 winner, 4 leaders, and 1 company to watch--to make note of based on weighted criteria, including revenue, revenue growth, reputation for customer satisfaction, depth of functionality, and company direction
The 2006 Elite
4 companies whose CRM initiatives netted notable gains that met or surpassed expectations
Print Version
Page 1
To contact the editors, please email
editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit
http://www.destinationCRM.com/subscribe/
.
Learn more about the companies mentioned in this article in the destinationCRM Buyer's Guide:
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As CRM magazine's annual conference gets under way, the ninth annual awards honor companies, customers, and industry visionaries for successes in the CRM marketplace over the previous 12 months.
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