CRM on Twitter: March 2010
Analysts are an opinionated bunch—especially in the Twittersphere.
For the rest of the March 2010 issue of CRM magazine please click here

Analysts are often opinionated—they get paid to be—but their real-time interactions on Twitter can set new standards for…well, let’s call it “openness.” We snagged a few as they twittered by. CRM magazine can be found at www.twitter.com/CRM; live-twittering and links to blogposts are at www.twitter.com/destinationCRM. Reach us directly by starting your tweet with @CRM.

@rwang0 [partner, Altimeter Group]: 

Shameful for orgs to try to co-opt personal brands for their use. Employees should stand up for their personal brand rights. #unsocial

@mfauscette [IDC analyst]:

 I love it when AT&T drops a call, the error says “call failed.” Isn’t it really “AT&T failed”? #attfail 

@dahowlett [columnist, ZDnet]: 

SAP seems determined to make 12Sprints front and center but I am buggered if I get the use case?????

@fscavo [consultant, Strativa]: 

Responding to inquiry from small enterprise software vendor asking about setting up corporate blog. Good idea if not full of PR-speak.

@jimholincheck [managing VP, Gartner]:

Getting pretty fed up with bad PR this a.m. Make sure you know which firm you are sending an e-mail to and know what the analyst covers.

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