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Analysts are often opinionated—they get paid to be—but their real-time interactions on Twitter can set new standards for…well, let’s call it “openness.” We snagged a few as they twittered by. CRM magazine can be found at www.twitter.com/CRM; live-twittering and links to blogposts are at www.twitter.com/destinationCRM. Reach us directly by starting your tweet with @CRM. @rwang0 [partner, Altimeter Group]: Shameful for orgs to try to co-opt personal brands for their use. Employees should stand up for their personal brand rights. #unsocial @mfauscette [IDC analyst]: I love it when AT&T drops a call, the error says “call failed.” Isn’t it really “AT&T failed”? #attfail
@dahowlett [columnist, ZDnet]: SAP seems determined to make 12Sprints front and center but I am buggered if I get the use case????? @fscavo [consultant, Strativa]: Responding to inquiry from small enterprise software vendor asking about setting up corporate blog. Good idea if not full of PR-speak. @jimholincheck [managing VP, Gartner]: Getting pretty fed up with bad PR this a.m. Make sure you know which firm you are sending an e-mail to and know what the analyst covers.
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