NATIONAL HARBOR, Md. — At its annual Sage Summit partner and user conference this week, Sage North America named the winners of its Customer Awards, recognizing the outstanding business achievements of customers using Sage products and services.
The winners are as follows:
Best Use of Multiple Sage Solutions: Seventh-Day Adventist Guam Clinic.
In late 2009, the clinic sought a way to enhance overall integration between its systems, increase efficiencies, and improve revenue cycle management. The clinic chose Sage for its ability to interface accounting and human resources with its EHR (electronic health records) software, producing a complete end-to-end product suite for the entire practice. The clinic’s suite of Sage solutions, which includes Sage Intergy, Sage ERP MAS 200, Sage Abra, and Sage Payment Solutions, has allowed it to not only gain efficiences across the practice, but also better concentrate on its mission to consistently provide high-quality healthcare.
Community Stewardship: Industries of the Blind, Greensboro, N.C.
Industries of the Blind's use of Sage Abra HRMS has successfully kept payroll in-house, while Sage ERP MAS 500, coupled with visual aid software, has provided employees with visibility into their own work, eliminating the need for assistance and allowing them to partake in all decision-making processes. All of these increased efficiencies have translated into a more productive organization that is better able to meet its highest goal of serving the needs of those who are visually impaired in North Carolina.
Extraordinary Customer Experience: Force Protection, Ladson, S.C.
In implementing Sage ERP MAS 500, Force Protection, a center for blast technology and counter-improvised explosive device (IED) research, has been able to manufacture product that has resulted in countless lives saved with a high level of customer satisfaction. Originally, the organization was producing one vehicle a month, but winning a large federal contract meant it had to produce hundreds of vehicles a year and service them in the combat theater. Sage ERP MAS 500 has kept up with the company’s enormous growth, easily converting Force Protection from a manufacturing business to a service and spare parts business. This has allowed it to keep up with the changing demands of customers, keeping soldiers safe and satisfied with its products.
Healthcare Best Practices: Peter Christensen Health Center of Lac du Flambeau, Wis.
This facility's implementation of Sage Intergy EHR immediately helped it save money, space, and supplies as well as led to a 35 percent jump in revenue, allowing it to add more providers to the clinic. Further, Sage Intergy has helped the center better track patients and appointments and cut out paper altogether. Most important, it allows the doctors and administrators to concentrate on their overarching goal of improving healthcare for the entire community, regardless of financial circumstances.
Innovation: Young's Plant Farm, Auburn, Ala.
Young's Plant Farm supplies plants to both big-box retailers and independent garden centers. Relying on Sage ERP MAS 500 to keep up with high transaction volume, changes in the market, weather conditions, and the ever-changing needs of big-box retailers, Young's Plant Farm has successfully reduced customer receipt errors to less than 1 percent. Sage ERP MAS 500 has also allowed Young's Plant Farm to customize, streamline processes, and be truly flexible to keep up with changing demand from retailers.
Lifetime Achievement Award: Goose Island Beer Co. of Chicago.
Goose Island produces and distributes 145,000 barrels of beer a year domestically and internationally. Having relied on Sage solutions for nearly its entire history, Goose Island started with Sage BusinessWorks Accounting to manage its operations, then later expanded into a full-fledged brewery and moved to Sage ERP MAS 200 to better manufacture, stock, and sell its products. The ability to calculate out to many decimal points that has helped the brewery become highly accurate in production. When Goose Island started using Sage solutions, it produced less than $2 million annually in beer, but, with the help of Sage ERP MAS 200, it has become a company with sales in excess of $35 million.
Judges for the Sage Customer Awards Program were Paul Clolery, vice president and editorial director of NPT Publishing Group, which publishes The NonProfit Times; Denis Pombriant, founder and managing principal of Beagle research; and Ramon Ray, editor and technology evangelist for Smallbiztechnology.com and author of Technology Solutions for Growing Businesses.