Results Software has unveiled the integration of its award-winning Results CRM solution with the Constant Contact email marketing solution. This integration solves the challenge that small and mid-sized organizations face in effectively communicating with their contacts by providing full visibility to the success of their marketing campaigns within the CRM solution.
The new Results CRM Constant Contact Integration offers many benefits, including the ability to manage and upload contact lists directly from Results, measure campaign effectiveness (including opens, bounces, opt-outs, and more), and view each contact's mailing history. Sales and service team members will be able to see who opened a particular email or clicked on a particular link. In addition, Results CRM contact records can be directly updated based on bounces and opt-outs, without alternating between applications.
"Using this new integration, Results CRM users will have yet another affordable and easy way to build successful and lasting relationships with their contacts,&" stated Naseem Saab, president and founder of Results Software. "When you combine the Constant Contact Integration benefits with our award-winning bi-directional integration with QuickBooks and Outlook, our customers can now ensure access to unique and accurate contact records across multiple applications. Our users are able to have Results CRM as their main information hub for all essential company records and still benefit from the specialties of their other applications. In addition, with the Results CRM extensive built-in list management features (i.e. Keep-in-Touch emails, dynamic and interactive duplicate record checking, mass updating and the ability to interactively combine contact records), this integration becomes a natural extension of the list management and marketing features inherently available within Results CRM."
Results Constant Contact Integration module is currently shipping and is an optional add-on for all versions of Results CRM.
Results CRM delivers a complete and flexible approach to business information management and business process automation for sales and marketing, service delivery, customer service, order tracking, project management, timesheet management, time-billing, invoicing, and inventory control. Results CRM provides seamless bi-directional integration with QuickBooks, Outlook, SmartVault, SharePoint and now Constant Contact.