Noble Systems and PossibleNOW Enter into a Partnership
The contact center technology firm aligns with a compliance expert to offer comprehensive solutions.
Posted Nov 17, 2011
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Noble Systems, a provider of unified contact center technology solutions, and PossibleNOW, a provider of compliance and marketing solutions for direct marketers, today announced the formation of a renewed partnership to offer a broader, more effective suite of services to contact center and direct marketing clients.

CompliancePoint, a PossibleNOW company, provides consulting services, including compliance audits, call center and vendor certification programs, and ongoing monitoring and enforcement programs. CompliancePoint is a Payment Card Industry (PCI) qualified security assessor. Contact centers that handle credit card data can use CompliancePoint's consulting and remediation services to protect this highly sensitive data.

Noble Systems and PossibleNOW will offer combined solutions that allow customers to achieve high productivity while maintaining compliance with all applicable regulations. Recent growth and technological innovation from both parties, combined with an environment of increasing domestic and international compliance responsibility, has created a significant opportunity for joint offerings and combined leadership on contact center practices related to compliance and information security.

"In today's market, delivering the best possible contact center solution often means built-in compliance support," said James K. Noble, Jr., founder and CEO of Noble Systems. "PossibleNOW offers the best information security and data protection services in the industry. We look forward to providing combined services and creating tailored offerings through our partnership."

"Noble Systems offers an unparalleled suite of premises-based and cloud solutions that drive some of the largest contact center operations in the world," said Scott Frey, president and CEO of PossibleNOW. "We believe that our compliance and information security products, applied in conjunction with Noble Systems technology, offer contact centers the best protection available on the market today."

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