Noble Systems, a provider of unified contact center technology solutions,has acquired TelStar Hosted Services, a cloud-based contact center technology multivendor provider of blended services, predictive dialer capabilities, automated voice messaging, and more. Financial terms of the deal were not disclosed.
"We welcome TelStar Hosted clients and partners and look forward to offering them the stability, security and commitment to innovation that comes with the Noble Systems brand," said James K. Noble, president and CEO of Noble Systems, in a statement. "As an established market leader in hosted contact center services, we are well-positioned to integrate TelStar Hosted's assets and technology and help its customers succeed on day one."
TelStar Hosted is an established provider of TouchStar Hosted Services (a former division of TouchStar Software, which was acquired by Noble Systems in 2009). Moving forward, TelStar Hosted will offer Noble Systems' cloud-based and hybrid premises/cloud solutions through its proven sales and strategic account support staff.
TelStar Hosted CEO James P. Dunn, a longtime executive at various technology and telecommunications firms, will join Noble Systems to lead client onboarding and transition efforts.
"TelStar Hosted clients are gaining more than just security and support as a result of this transition," Dunn said in the statement. "Noble Systems is a global leader in innovation, investing significant resources in anticipating the challenges and opportunities their clients face and working with them to find solutions."