FieldConnect, a provider of workforce mobility solutions, has released the latest version of FieldDirect, a secure, scalable, Web-based portal for management and customers who require real-time access to critical operational data. FieldDirect eliminates in-bound status calls, eases dispatcher duties, and strengthens customer loyalty.
FieldDirect helps service organizations impress customers by giving them the power to create and monitor their own service calls in real time, view work history documents and before-and-after repair pictures, and access service reports.
Enhanced features of the latest FieldDirect release include:
FieldConnect's products snap directly into an organization's existing ERP solution to link accounting software with field service operations, bringing visionary organizations to a level of unparalleled productivity.