FICO, a predictive analytics and decision management software company, today announced the general availability of FICO TRIAD Customer Manager 9, the newest version of its customer management solution.
TRIAD Customer Manager forecasts customer behavior and turns those insights into strategies for generating and automating profitable decisions. The new version is designed to help clients deploy advanced analytics much faster, from weeks to hours, and gain new insights into strategy performance.
TRIAD 9 includes a completely new Web-based user interface designed with extensive input from TRIAD clients. TRIAD 9 also includes tighter integration with the FICO Model Builder analytics tool, and direct access to FICO Blaze Advisor, a business rules management system. Clients will be able to discover and deploy highly predictive analytics models in Model Builder, using data stored in the TRIAD Analytic Datamart and deploy them immediately through a new closed-loop process.
FICO claims that its TRIAD Customer Manager is used to manage 65 percent of the world's credit card accounts and multiple product portfolios for many of the world's leading banks. TRIAD gives financial services providers, including more than half of the world's top 100 banks, a way to manage multi-product relationships at the customer level.
"TRIAD 9 makes the development and deployment of analytic decision strategies easier and faster than ever before," said David Lightfoot, FICO's vice president of product management, in a statement. "Clients now have access to a highly powerful and flexible solution that can be configured to meet the needs for enterprise-wide, multi-line, or portfolio-level management, enabling them to surpass the remarkable results they've already achieved with the solution. This is the most significant upgrade of the TRIAD platform in a decade."