Comm100, a provider of customer service and communication software, has released Comm100 Live Chat for iPad, an app that enables users to run Comm100 Live Chat smoothly on their iPad so as to keep connected with Web site visitors even when they are on the road.
Since it first launched on August 5, 2009, Comm100 Live Chat has been embraced by more than 100,000 businesses around the globe.
"We have tried several other live chat services. All of them were a disappointment and did virtually nothing. Comm100 has saved the day. Finally, we have great customer support equal to Comm100's. With no help, my staff had it up and running in minutes. The incoming chat requests were astounding from the first day. The reports are awesome which help with our SEO efforts. Comm100's live chat software blows the others away in quality, support and price," said Steve Tomlinson, president of Lost Bwana Outfitters, in a statement.
Comm100 Live Chat for iPad has been built specifically for the device, which can work in the background and automatically notifies the user whenever there's an incoming message from a Web site visitor. As a natural extension of Comm100 Live Chat, the iPad app supports almost all the major live chat features including real-time visitor monitoring and tracking, multiple concurrent chats, proactive chat invitation, canned response, inter-operator transfer and many more.
"The iPad app makes it a real pleasure to engage customers while on the go. It frees users from the desk and makes 24*7 live chat support easy, which will surely lead to improved customer satisfaction and sales. On top of the iPad app, we also provide great apps for other mobile devices or platforms, including iPhone, Android, Blackberry and more. Our users can bring Live Chat with them on their favorite device wherever they go," said Amy Gu, vice president of Comm100, in the statement.