LivePerson, a provider of real-time customer engagement solutions, has released a live chat interface for the Microsoft Windows 8 and Internet Explorer 10 environment. LivePerson's new chat release will enable businesses to optimize their real-time engagement strategy for Windows 8 users.
The new chat interface features a moveable frame and a collapsible dialogue box with pop-out functions, creating an optimal chat experience without interrupting the Web site experience for users. In the new interface, the chat dialogue will follow the user as he navigates to different pages of the Web site, enabling the user to maintain both a real-time conversation with an agent and an uninterrupted Web site experience.
"As a leader in intelligent engagement solutions, it's essential to stay ahead of the curve and provide a live chat experience that exceeds expectations," said Amir Shub, head of Live Person's LP Chat, product line, in a statement. "We have been working hard to deliver an innovative chat interface, and we're excited to be able to provide the same reliable, real-time connections in the new Windows 8 environment. With this new release, our customers will be able to leverage LivePerson's award-winning chat solution to effectively engage the new wave of Windows 8 users in real time."