Inphonite has unveiled the latest version of its automated IVR and messaging system, InphoniteVoice 2012.
The offering delivers daily appointment reminders, emergency notifications, and other messages via telephone, email, and text messaging. Designed with small, medium, and large businesses in mind, InphoniteVoice 2012 integrates with any scheduling or practice management software system. It is available as an SaaS subscription service or as an on-premises solution.
New features include:
- Improved user interface with message designer tools, rules wizard, and new dashboard.
- Interactive text messaging.
- Speech recognition.
- 26 text-to-speech languages.
- Custom report designer.
- Lab results patient portal, allowing patients to securely and privately view lab tests/results or other private messages.
- Enhanced dynamic answering machine detection.
- Holiday exception handling.