Riva Deepens Relationship with Salesforce.com
New integrations let Salesforce.com CRM users sync their data with more business applications.
Posted Nov 14, 2016
Page 1

Riva CRM Integration, a provider of server-based CRM and email integration, announced that customers can now more easily use Riva CRM Integration for server-side integration and sync Salesforce directly to Office 365, Exchange, Gmail, IBM Notes and Domino, and GroupWise. Riva also integrates Salesforce with Marketo, Microsoft OneDrive, Box, Zendesk, Microsoft SQL Server, and Documentum.

Riva, a Salesforce Gold Partner, has made significant investments and commitments to ensure Salesforce customers fully leverage related technologies.

"We are thrilled to further deepen our relationship with Salesforce. Our team helps Salesforce partners and customers achieve ongoing customer satisfaction and success. We are in the age of the customer. Customers are experiencing a convergence of technologies like never before in history. The pace of innovation has accelerated, causing disruption in industries across the board. Riva helps customers become forces of disruption," said Aldo Zanoni, CEO of Riva CRM Integration, in a statement.

"Companies are looking to transform the way they connect with customers, partners, and employees to thrive in the age of the customer," said Todd Surdey, senior vice president of app innovation partner sales at Salesforce.com, in a statement. "By leveraging the power of Salesforce, Riva provides customers with an exciting new way to connect their external applications to Salesforce."

"Salesforce and Riva share an obsession for customer success. The entire Riva team is focused on delivering the best experience possible for our shared customers and partners," said Trevor Poapst, vice president of marketing and sales at Riva, in a statement. "Riva provides advanced integration capabilities needed for today's modern businesses."

Since 2008, Riva has provided advanced, server-side CRM and email integration for Salesforce users.  Riva recently earned Salesforce Lightning Ready Certification.

Riva has full support for mobile encryption and security solutions provided by CipherCloud, Good Technology, Skyhigh, and Salesforce Shield Platform Encryption. Riva also allows email attachments to be related to Salesforce objects and stored in leading cloud and on-premises storage solutions, including Microsoft Azure Storage, Microsoft OneDrive, Microsoft SharePoint Documents, Amazon S3, Dropbox, and Box.

Page 1
To contact the editors, please email editor@destinationCRM.com
Every month, CRM magazine covers the customer relationship management industry and beyond. To subscribe, please visit http://www.destinationCRM.com/subscribe/.
Learn more about the companies mentioned in this article in the destinationCRM Buyer's Guide:
Popular Articles

Home | Get CRM Magazine | CRM eWeekly | CRM Topic Centers | CRM Industry Solutions | CRM News | Viewpoints | Web Events | Events Calendar
DestinationCRM.com RSS Feeds RSS Feeds | About destinationCRM | Advertise | Getting Covered | Report Problems | Contact Us