Roundtable: Artificial Intelligence & Smart Customer Service

Tuesday, June 15: 3:30 p.m. - 4:30 p.m. (ET) / 12:30 p.m. - 1:30 p.m. (PT)

Artificial Intelligence is poised to revolutionize customer service, contact centers and the way organizations drive better Customer Experiences with speed, accuracy, and consistency. Join us on this roundtable webcast and learn how to differentiate your company with AI powered CX. Our panel of experts from Spitch, Cognigy, Calabrio, and Jitterbit will discuss how you can deploy AI and conversational technologies to achieve real improvements in CX metrics, and the bottom-line benefits that will follow. Our experts will discuss:

- How AI and machine learning are transforming the contact center

- How Conversational AI solves CX challenges

- Using Conversational Analytics in the discovery phase

- Omnichannel Virtual Assistant design best practices

- Why Your CX depends on Conversational Automation

- Why AI and CX depends on a 360-degree View of Customer Data

Attend this informative roundtable webcast and learn how AI and Smart Customer Service are working together to drive better business outcomes.

3:30 p.m. - 3:45 p.m. (ET) / 12:30 p.m. - 12:45 p.m. (PT)

3:45 p.m. - 4:00 p.m. (ET) / 12:45 p.m. - 1:00 p.m. (PT)

4:00 p.m. - 4:15 p.m. (ET) / 1:00 p.m. - 1:15 p.m. (PT)

4:15 p.m. - 4:30 p.m. (ET) / 1:15 p.m. - 1:30 p.m. (PT)