Meet Our Sponsors

Diamond Sponsors


Replicant is an autonomous contact center that leverages voice AI to deliver always-on, elastic call center capacity for customer service. Improve CSAT, customer loyalty and agent experience by eliminating hold times and fully resolving Tier-1 calls with the most natural sounding AI-powered conversations.

Platinum Sponsor


We are SmartAction®, the undisputed leader in purpose-built AI-powered Virtual Agents for customer service. At SmartAction, we utilize powerful technology and thoughtful CX services to deliver frictionless conversational AI experiences over voice, chat, and text. But don’t take our word for it – ask our CX-obsessed clients including AAA, DSW, Electrolux, and Choice Hotels.

Gold Sponsor

Cognigy, Inc.

Cognigy is a global leader in Customer Service Automation that enables outstanding omnichannel experiences. Intelligent voice and chatbots powered by its Conversational AI platform help businesses improve service quality, reduce operational costs, and support teams across the enterprise. Cognigy’s award-winning AI understands user intents precisely and enables natural dialogs in over 100 languages. Easily scalable and pluggable, the low-code platform automates business processes through deep integration into backend systems, operates as SaaS and on-premise, and is fully GDPR compliant. Learn more at

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