What does it take to put natural-sounding virtual agents into real-life contact centers? Based on his experience working with some of the largest and most innovative contact centers in the world, Anthony Scodary and the Gridspace team share examples and insights on building next-generation voice bots that can handle unique patient, customer and business conversations. The keynote talk will feature live conversations with Gridspace voice bots and a bot authoring demonstration to inspire your next conversational AI project.

Join us for a Backstage Chat after the main presentation concludes for an informal chat with our speakers and moderator, Jim Larson, Chair of SpeechTEK Conference, and industry luminary. Bring your most perplexing questions and ask our experts!