Thank you for attending.
See Who Attends
Wondering if CX Connect 2022, from the team that brings you the CRM Evolution, SpeechTEK, and Smart Customer Service conferences, is right for you? Over the years, our events have served as an annual gathering place for professionals involved in customer experience, CRM, customer service, and speech technologies. And, while this year we are meeting virtually, we still look forward to continuing our tradition of bringing together our community to help build, develop, and educate the market. Check out a sampling of attendees below.
Attendee Titles Include:
- Account Executive
- Accountant
- Acquisitions Librarian
- Administrative Specialist
- Agency and group program coordinator
- Analyst
- Application Architect
- Architect
- Assistant Archivist and Records Manager
- Assoc. Dir., IT, Marketing Systems
- ASSOCIATE DIRECTOR, CENTER OF EXCELLENCE
- Biometrics Standards Coordinator
- Broker
- Business Analyst
- Business Architect
- Business Consultant
- Business Development
- Call Center Operations Manager
- CAO and Professor
- CBO + CX Strategist
- CEO
- CEO & Founder
- Chief Engineering Principal
- Chief Operating Officer
- Chief Strategy Officer
- CIO
- Client Experience Manager
- Client relationship executive
- Cloud Services Management Lead
- CMO
- Cofounder
- Consultant
- Contact Center Architect
- CONTACT CENTER SUPERVISOR
- Content Manager
- Convention Services Manager
- Conversational AI Engineer
- Conversational designer
- Conversational UX Designer
- COO
- Coordinating director
- Corporate VP
- Cox Consultant
- CRM Analyst
- CRM Manager
- CRM Strategy Manager
- CS Ops Director
- CSD Manager
- CTO
- Customer Care Manager
- Customer Compliance Specialist
- Customer Experience
- Customer Experience Manager
- Customer experience Product Manager
- Customer Experience Speech Analyst
- Customer Service Manager
- Customer Success Director
- customer success manager
- Customer Support Supervisor
- CX & Release Management Lead
- CX Analyst & Strategist
- data architect
- Delivery Manager
- Development Manager
- Digital Channels & Customer Care
- Digital Dialog Strategist
- Digital Manager
- Digital Marketing Manager
- Digital/Technical Product Manager
- Director
- Director - Product Development
- Director Business Support
- Director Consultoria y Calidad
- Director Customer Experience
- Director Customer Ops
- Director IT
- Director New Business Development
- Director of Consulting Services
- Director of Customer Care
- Director of Customer Experience Enablement
- Director of Customer Success
- Director of Member Experience
- Director of Product Marketing
- Director- Product Development
- Director Sales Engineering
- Director, Client Experience
- Director, Consumer Services
- Director, Customer Care Innovation
- Director, CX Services
- Director, Global Customer Service
- Director, Marketing & Customer Experience
- Director, product and customer experience
- Director, Program Management
- Director, Service Practice
- Director, System Support and Business Architecture
- Distinguished VP, Technology Research
- DR-Emeritus
- eBusiness Director
- Editor
- Enterprise Account Manager
- Enterprise CRM Architect
- EVP, Contact Solutions
- Executive Advisor, Program Management
- Executive Assistant
- Executive Vice President
- Executive VP Development
- FINANCIAL CONTROLLER
- FOUNDER
- Founder & Principal Consultant
- Founder/Owner
- Group Customer Experience Manager
- Group Lead AI-Enabled Systems
- Guest Relations
- GVP Strategy
- Head of Analytics
- Head of Business Development
- Head of CRM
- Head of Customer Support
- Head of Data Science and AI
- Head of Field Technology
- Head of Innovation Lab
- head of marketing
- HR Business Partner
- Information Systems & Ecommerce Manager
- Infrastructure Manager
- Infrastructure Tech Lead
- Innovation Consultant
- IS Service Desk Analyst
- IS Service Desk Manager
- IT Business Analyst
- IT Consultant
- IT Director
- IT Operations & Infrastructure Director
- Lead linguist-developer
- Leadership Coach and Consultant
- Manager - Analytics & Research
- Manager Sales CRM Data Science
- Manager, Business and Customer Operations Projects
- Manager, Digital Production
- Manager, Executive Sales Analytics
- Manager, passenger experience
- Manager, Sales Enablement
- Manager, Sales Technology Solutions
- Managing Director
- Managing Director
- Managing Partner
- MARKETING AND CUSTOMER SERVICE
- Marketing and CX Strategy
- Marketing Consultant
- Marketing intern
- Marketing Manager
- Member Experience Manager
- Mgr., CX & VoC Analytics
- National VP, Digital Strategy
- Network Engineer
- Overseas Business Director
- Owner/CEO
- Partner
- Partner Sales Manager
- policy advisor
- Postdoctoral Researcher
- President
- President / CFO
- President / Lead Consultant
- Primary Research Specialist
- Principal
- Principal Architect
- Principal Consultant
- Principal Design Consultant
- Principal Industrial Engineer
- Principal VUI Designer
- Principle UX Designer
- Product Manager
- Product Marketing
- Product Marketing Manager
- Product Owner
- Product Owner, CX & Process Innovation
- Professor
- Program Manager, Customer Experience
- Project Mgmt. Principal
- Proprietor
- R&D Systems Engineer
- Represent
- Research Director
- Retail Branch Manager
- Retail Transformation
- Sales Consultant
- Sales Director
- Sales Director Northeast
- Sales Engineer
- Sales Executive
- Sales Manager
- Sales Operations Leader
- Salesforce Solutions Architect
- Scrum Master
- Sen Dir of Sales
- Senior Advisor
- Senior Analyst
- Senior Architect
- Senior Business Development
- Senior Customer Success Manager
- Senior Dir, Business Analysis
- Senior Insights Leader
- Senior IT advisor
- Senior IT Manager
- Senior Manager
- Senior Manager - Marketing
- Senior Product Manager
- Senior Securities Analyst
- Senior Strategist
- Senior Systems Developer
- Software Architect
- SOFTWARE ENGINEER
- Solution Architect
- Solution Engineer
- Solution Manager
- Special Advisor to the Deputy Secretary for Taxation
- Specialist
- Sr Business Systems Analyst
- Sr Director
- Sr Innovation Strategist
- Sr Manager Field Marketing
- Sr Market Intelligence Analyst
- Sr Mgr.
- Sr Principal Engr
- Sr Product Owner
- Sr. Advisor
- Sr. B2B Global Engagement Manager
- Sr. Director of Analytics
- Sr. Director, Business Development
- Sr. Director, Customer Experience
- Sr. Director, CX
- Sr. Manager, Content Marketing
- Sr. Mgr., Consumer Care
- Strategic Account Director
- Strategic Growth Manager
- Strategic Sales
- Success Manager
- SVP
- SVP & Director of Call Center
- SVP customer enablement and support
- SVP of Sales and BD
- SVP Operations
- SVP, Customer Experience
- SVP, IT
- Systems Analyst
- Systems Manager
- Teacher Business studies
- Team Member and Guest Experience Manager
- Technical Account Manager
- Technologist
- Technology Architect
- UX Conversational Designer
- UX Designer
- UX Researcher
- Vendor Manager
- Vice President
- VP - Program Manager
- VP Customer Success & Experience
- VP Global Customer and Business Operations
- VP Global Customer Success
- Vp ISV partner program
- VP of Customer Experience
- VP Technology Services & Contact Centers
- VP, Business Development
- VP, Engineering Manager
- VP, Head of Service Delivery Enablement
Attendee Companies Include:
- Abbott Laboratories
- Able Aerospace Services
- Acxiom
- Aflac
- Agari
- Alabama Power
- Alchemmy Africa
- Almawave
- Altron People Solutions
- AMC Technology
- American Express
- Antidote Technologies
- Arasoli Professional Management
- Arnold
- Artco
- Associated Press
- Astiva Health
- Astoria Software
- ATC
- Audi Mexico
- Aum Tech, Inc.
- Awesumtech
- Axway
- Baker Home Energy
- Bank of Montreal
- Bay Lock & Alarm
- BDK & Associates Ltd
- Beyond Meat
- B-Lowe Realty LLC
- Blue Cross Blue Shield of Tennessee
- Boeing Company South Carolina
- Botho University
- Brand Ethos
- Bridgehead Solutions, LLC
- Calabrio
- Canadian Centre for Christian Charities
- Canopy Growth
- Capital Cities/ABC
- Caribou
- Cars.com
- CE Strategies
- Celent
- CENLAR FSB
- Center for Financial Planning, Inc.
- Central Pacific Bank
- Change Healthcare
- Chant, Inc.
- Chet Hayes Consultant
- CHS Inc
- Cisco
- Citigroup
- CityLearning
- CNRS-SAMOVAR
- Cognizant
- College of DuPage
- CommScope Inc.
- Concentrix
- Confirmit
- Connex One
- Contact Center Xperts, LLC
- ConvergeHub Inc
- Conversocial
- Cricket West Indies
- CRMX
- Crown Commercial Service
- CSG
- CU Direct Corp
- CUNA
- Curzon
- CVS
- CVS Health
- CX Future
- Daisia Consulting
- Dash Network
- Data-Baker Technology Co., Ltd
- DeepSupportDesk
- Delta Dental of California
- Deluxe Corporation
- Deon Scheepers Consulting
- Desjardins bank
- dexey
- DG Associates
- Die Lautmaler
- digitas
- DLC Solutions
- Dow Inc
- EDCi
- eGain
- EIA
- Elaman1234.com, LLC
- Elysian Fiber
- eMultiversity
- Engagement Partners
- Engagile
- EPIC Connections
- EQUINOX CONSULTING GROUP
- Equity Analysts Incorporated
- ERISCI ELEKTRONIK LTD
- e-Spirit Inc
- Etech Global Services
- Etine Services
- Eventus
- Experience Catalysts
- Expert Link, Inc.
- FedEx Express
- First Bank
- First Bank & Trust
- Flexspace
- FNB
- FONE ANALYSIS & SOLUTIONS INC
- Founders FCU
- Fountain house org
- Four Seasons General Merchandis
- Four Seasons General Merchandise
- FRANK&STERN, INC
- frontier communications
- GEHA Inc
- Generac Power Systems
- Georgia Power
- Global Access Partners
- GM Voices
- Goldsboro Builders Supply
- Green Apple Tree
- harland clarke
- Health care
- Hexagon PPM
- Highmark Health / United Concordia Dental
- Humana
- IBM
- iEnterprises, Inc.
- iHire
- Infineon Technologies Americas Corp.
- Infofeedback Solutions
- Informed Decisions
- inlife
- Insights From Analytics
- Insperity
- Instituto Mexicano de Teleservicios
- intelepeer
- Interactive Northwest, Inc. (INI)
- Intrado
- ISPN
- JJ Shamon
- Kaiser Permanente
- Kanari AI
- KBC
- Keatext
- KERN, an Omnicom Agency
- KK consultantcy
- Kobie Marketing
- LBrands, Inc.
- Library of Congress
- Lifetime Brands
- Lifetime Brands, Inc.
- LiveVox
- LumenVox
- Mandayams Inc
- Mantrac
- Marketplace Events
- Marriott
- MasterCraft Boat Company
- MasterSolve
- Matra
- Maximus Federal
- Mayday Communications
- Menlo Spark, Inc.
- MicroAutomation Inc
- Mihup
- MILLENNIUM LDC
- Millennium Systems International
- MITRE
- MMFSL
- Mohegan Sun
- Moody Bible Institute
- Mount Pleasant Waterworks
- Mouvement Desjardins
- MTS AI
- Mutual of Omaha Insurance Co.
- Nagarro
- Natural History Museums of Los Angeles County
- Netcall
- NetSuite
- New Ideas in Communications
- New York Life
- NIST
- Noblis
- Novo Nordisk Inc.
- NTT DATA
- Nuance
- NYCERS
- Odigo
- Optum Tech
- Oracle NetSuite
- Oriental Bank
- Ozonetel
- PA Department of Revenue
- panteon group
- ParkNow Limited
- Patterson Companies
- Perk-Integra
- Pervoice SpA
- Philips
- PhoneMyBot
- Pia Stubbs
- Pindrop
- Poly
- Porsche Mexico
- Portola Valley Consulting Group
- PREMIER Bankcard
- Premiere Response
- Princeton Innovators
- PROforma ImagePrint
- Projectbrainsaver Limited
- PromethistAI
- PropheZee Inc.
- PSCU
- Qooco
- Quick Base
- Quiq
- Qurate Retail Group
- RACO
- Radial
- RATCHASAKTHAI.CO.,LTD
- RB Associates
- RBC Royal Bank
- Red River Computer
- RedRoute
- Regens Plc
- REI BlackBook
- Relias
- Research Square
- Rhei
- Rockport Mobile
- Rubicon Solutions
- sage publishing
- sAIF
- Salesforce Industries
- salt lake county
- SAP
- SENTECH
- SERVICE 800
- Shea Homes
- Shorr Packaging
- Signature Worldwide
- SimplyAgile
- Sino-American Consulting, LLC
- Skyvue Wireless, LLC a member of The Ondiss Group of Compa
- SOFTEL Communications
- Soul Machines
- South Slope Pediatrics
- Southern Company, Inc.
- Sparklight
- Speech Soft Solutions
- SPLICE Software
- StageLeap
- State Information Technology Agency
- Streck, Inc
- Sutherland Global Services
- Sweetrush
- TD Insurance
- Techedproductions
- Technology Advisors Inc
- Techware USA, Inc.
- Telefon AB LM Ericsson
- Telnorm Services
- TELTECH INC.
- TELUS
- TELXL LIMITED
- Tennessee Valley Authority
- TeraGo Network Inc
- Tesfa
- The Mirage
- TheCobbWeb
- ThoughtFocus
- TouchLogic
- Transcosmos Inc (Silicon Valley)
- Transparent BPO
- Transunion LLC
- Trepp LLC
- Triad Services
- TSIA
- TUV Rheinland
- U.S. Bank
- UNIV of Texas
- Universidad de Guadalajara
- UNK
- USAA
- USAN
- Verbal Transactions
- Verbio
- Verint
- Verizon
- Virginia Lottery
- Virtuos Digital Limited
- VMS
- Vodafone
- Voice2form llc
- voiceport
- Voxygen
- VSE Inc. - Psychic Source
- Webfair
- Wells Fargo
- Wolters Kluwer TAA Spain
- WorkCast
- Workers' Credit Union
- WorkMarket - A Division of ADP
- Zayo
- Zenon
