CRM Evolution 2020 Registration


CRM Evolution 2020 Pass Options

All Access PLUS Workshops Pass
April 26 - April 29

By 3/27  

   After 3/27

 

Includes access to:

  • CRM Evolution 2020
  • Smart Customer Service 2020
  • Digital Experience Conference 2020
  • SpeechTEK 2020
  • Admission to Keynotes
  • One Preconference and One Postconference Workshop
  • Networking Events: Expo Grand Opening Reception, Tuesday Evening Reception, Coffee Breaks, and Lunches
  • Admission to the Customer Solutions Expo

Find out more about this pass.

$1,895

$2,095

All Access Pass
April 27 - April 29

By 3/27

   After 3/27

 

Includes access to:

  • CRM Evolution 2020
  • Smart Customer Service 2020
  • Digital Experience Conference 2020
  • SpeechTEK 2020
  • Admission to Keynotes
  • Networking Events: Expo Grand Opening Reception, Tuesday Evening Reception, Coffee Breaks, and Lunches
  • Admission to the Customer Solutions Expo

Find out more about this pass.

$1,695

$1,895

Full Three-Day Conference Pass  
April 27 - April 29

By 3/27  

   After 3/27

 

Includes access to:

  • CRM Evolution 2020
  • Admission to Keynotes
  • Networking Events: Expo Grand Opening Reception, Tuesday Evening Reception, Coffee Breaks, and Lunches
  • Admission to the Customer Solutions Expo

$1,495

$1,695

One Day Pass 
April 27 or April 28 

By 3/27  

   After 3/27

 

Includes access to:

  • One Complete Day of CRM Evolution 2020
  • Admission to Keynotes
  • Networking Events for Day: Expo Grand Opening Reception, Tuesday Evening Reception, Coffee Breaks, and Lunch
  • Admission to the Customer Solutions Expo

$795

$995

Networking Pass 
April 27 - April 29

By 3/27  

   After 3/27

 

Includes access to:

  • Admission to Keynotes
  • Networking Events: Expo Grand Opening Reception and Tuesday Evening Reception
  • Admission to the Customer Solutions Expo
  • Expert Perspectives (Presented by Conference Sponsors)

Does not include access to conference sessions or lunches.

$395

$495

Preconference and Postconference Workshops 
April 26 & April 29

By 3/27  

   After 3/27

 

Includes access to:

  • One Workshop

Priced per workshop. Priced separately or as part of the All Access PLUS Workshop Pass.

$295

$395

Customer Solutions Expo
April 27 - April 29

By 3/27  

   After 3/27

 
  • Admission to the Customer Solutions Expo
  • Pass available to qualified industry professionals only

Registrants must show business card or proof of industry affiliation.

$25

$35


All Access Pass - Our Best Deal!

Did you know there are three other closely integrated events happening at CRM Evolution? With an All Access Pass, you’ll have access to all four of them: CRM Evolution, Smart Customer Service, Digital Experience Conference, and SpeechTEK. You may attend one of these events or, if you'd like the opportunity to discover how to design a better customer engagement strategy using CRM, customer service, digital, and speech strategies, you can save big when you purchase the All Access Pass.

All Access Pass holders can choose from sessions across all four events and benefit from a variety of networking opportunities, as attendees gather for receptions, keynotes, lunch, coffee breaks, and more. Find out more.

The Customer Solutions Expo combines the CRM Evolution, Smart Customer Service, Digital Experience Conference, and SpeechTEK 2020 showcases. This central gathering place features the leading sales, marketing, customer service, and speech recognition solutions. It is the perfect opportunity to meet with C-level executives, industry pioneers, and the technology gurus who help you do your job better. Admission to the Expo is free with the purchase of any conference pass or just $25 for Expo-Only access (when purchased by the early-bird deadline).

Expo Hours

Monday, April 27 .............. 5:00 p.m. - 7:00 p.m. (Grand Opening Reception)
Tuesday, April 28 ............. 10:00 a.m. - 4:30 p.m.
Wednesday, April 29 ........... 10:00 a.m. - 1:00 p.m.

Registration Desk Hours

Registration will take place on the Ballroom Level of the hotel and will be open during the following hours:

Sunday, April 26 .............. 12:00 p.m. - 4:30 p.m.  
Monday, April 27 .............. 7:30 a.m. - 7:00 p.m.
Tuesday, April 28 ............. 8:00 a.m. - 5:30 p.m.
Wednesday, April 29 ........... 8:00 a.m. - 4:00 p.m.

Hotel and Travel

Attendees are responsible for making their own travel arrangements and hotel accommodations. Discounted rates are available for attendees who book within the official group room block. Please see the Venue page for more information. 

Cancellations, Substitutions, and Refunds Policy

Cancellations will be accepted if received in writing no later than March 27, 2020. Full refunds minus a $150 processing fee will be issued. No refunds will be given after this date, although you may subsitute another person in your place.

Privacy Notice

For details regarding collection and use of your personal information please see our Privacy Policy.

Code of Conduct

Information Today, Inc. is dedicated to providing an enjoyable conference experience for all conference participants. Please review our Code of Conduct prior to the event.

Conference Registrar

For questions regarding registration, or to make a change to an existing reservation please contact:

Joan Weiss, Conference Registrar
Phone: 609-654-6266, ext. 136
Fax: 609-654-4309
jweiss@infotoday.com 

General Inquiries

For all other inquiries please contact:

Customer Service Department
Information Today, Inc.
143 Old Marlton Pike 
Medford, NJ 08055
Phone: 609-654-6266 or 800-300-9868
custserv@infotoday.com 

NOTE: The sponsors and management of CRM Evolution 2020 reserve the right to make necessary changes in this program. Every effort will be made to keep presentations and speakers as represented. However, unforeseen circumstances may result in substitution and/or cancellation of a presentation topic and/or speaker.

Information Today, Inc. assumes no liability for the acts of their suppliers nor for the safety of any CRM Evolution 2020 participant while in transit to or from this event. The total liability during the precise hours of the meeting will be limited to a refund of the registration fee.

Special dietary requests and/or accessibility accommodations may be arranged with advance notice. Depending on the circumstances, additional fees may apply. Please contact our conference registrar with your request.

CRM Evolution 2020 is co-located with Smart Customer Service, Digital Experience Conference, and SpeechTEK 2020. It is organized by Information Today, Inc. Access to conference sessions and events is subject to registration pass selected.

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