Connect with Jim Dickie

Jim Dickie

Research Fellow
MHI Global
CSO Insights

Picture of Jim DickieJim Dickie is a Research Fellow with CSO Insights, a research firm that specializes in sales performance benchmarking. He has more than 29 years of sales and marketing management experience. Jim began his career with IBM and Sterling Software. He is also a contributing editor for CRM magazine, CustomerThink, and Harvard Business Review.

CRM Evolution 2019

CRM Evolution 2016

  • Monday, May 23, 2016
    • 1:15 p.m. - 2:00 p.m. A103: CRM’s Role in Enabling Sales Transformation

CRM Evolution 2015

  • Monday, August 17, 2015
    • 10:15 a.m. - 11:00 a.m. A101: My Sales Transformation Projects Keep Failing

CRM Evolution 2014

  • Monday, August 18, 2014
    • 10:15 a.m. - 11:00 a.m. A101: How to Generate Massive ROI From CRM

CRM Evolution 2013

  • Monday, August 19, 2013
    • 3:15 p.m. - 4:00 p.m. A105: CRM Comes to Sales Management (Finally)

CRM Evolution 2012

  • Monday, August 13, 2012
    • 10:15 a.m. - 11:00 a.m. A101: CRM 2.0 for Sales Management

CRM Evolution 2011

  • Monday, August 8, 2011
    • 10:15 a.m. - 11:00 a.m. B101: Is CRM 2.0 Delivering Revenues?

CRM Evolution 2010

  • Monday, August 2, 2010
    • 3:15 p.m. - 4:00 p.m. A104: Optimizing Revenues With CRM

destinationCRM 2008

  • Tuesday August 19, 2008
    • 11:45 a.m. - 12:30 p.m. A101: Web 2.0’s Impact on Buy Cycles and Sell Cycles

destinationCRM 2007

  • Tuesday, August 21, 2007
    • 1:30 p.m. - 2:15 p.m. A101: Best Practices for Leveraging CRM to Optimize Sales and Marketing Performance

destinationCRM 2006

  • Monday, September 18
    • 10:00 a.m. - 10:45 a.m. Profiling 2006 Best Sales Practices
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