Do you have a great presentation topic that you’d like to share? If so, we want to hear about it! The editors of CRM magazine and conference chair Brent Leary are inviting CRM analysts, consultants, and client companies to present their innovative ideas and success stories at the CRM Evolution Conference, April 29 - May 1, 2019, at the Renaissance Washington, DC Downtown Hotel. Presenters will have the opportunity to speak to corporate executives and managers responsible for sales, marketing, and customer support.
Important Note to Vendors:
Please do not propose CRM vendor representatives as speakers or submit topics about vendor products for general sessions—these proposals will not be accepted. However, impressive case study examples from well-known customer companies are highly desirable, so CRM vendors are encouraged to pitch their customers as speakers. The CRM customer representative must deliver the entire 45-minute presentation; vendor representatives are not permitted to share a presentation with a customer. We will also consider proposals for vendor-only panels. (Please see the Panels section below for more information.)
We are looking for innovative strategies, ideas, and technologies that help attendees streamline business processes; improve customer satisfaction, loyalty, and advocacy; and increase profitability. Specifically, we are looking for high-quality content delivered by dynamic presenters in the following areas:
Choose the format that best fits the material you submit.
Case Studies
Do you know a company that has experienced impressive soft or hard ROI numbers due to a CRM deployment? If you can get the project manager to speak about this implementation, we want to hear about it! We welcome presentations describing detailed experiences with a particular technology project or application. Firsthand experience from those implementing CRM technology in their businesses is preferred.
Expert Perspectives
Presentations from analysts or consultants who have extensive experience with CRM technology methods, skills, philosophy, design, implementation, or other relevant topics are welcome. We are seeking thought leadership presentations from objective practitioners.
Panels
We will consider panel proposals that include any mix of analysts, consultants, and CRM project leaders as panelists. Please submit a session topic and at least three participants who have agreed to participate (as well as their contact information).
We will also consider vendor-only panels. This is a great opportunity for vendor representatives to participate in a general session. However, vendors must be willing to share the stage with other vendors. These panel proposals must include high-level representatives (and their contact info) from three to four different vendors. If you are submitting a vendor-only panel presentation, please propose a topic and be sure each panelist has agreed to participate before submitting your proposal.
Deadline extended to Saturday, October 27, 2018.
We look forward to your proposals, and hope to see you in Washington, DC!
Brent Leary
Partner, CRM Essentials
CRM Evolution Conference Co-Chairman
Bob Fernekees
Publisher, CRM magazine
CRM Evolution Conference Program Director