Connect with Dan Miller

Dan Miller

Lead Analyst-Founder
Opus Research, Inc.

Picture of Dan MillerDan Miller has over 30 years’ experience in marketing, business development and corporate strategy for telecom service providers, computer makers and application software developers. Dan founded Opus Research in 1986 and coined the term "Conversational Commerce" to describe business opportunities that reside where automated speech leverages Web services, mobility and enterprise software infrastructure. He is a frequent speaker and has authored scores of reports, advisories and newsletters addressing the practical aspects of implementing strategies that promote trusted intelligent virtual assistance. Dan received his BA from Hampshire College and an MBA from Columbia University Graduate School of Business. 

CRM Evolution 2019

CRM Evolution 2018

  • Tuesday, April 10, 2018
    • 11:45 a.m. - 12:30 p.m. A202: The Intelligent Assistance Landscape: Bots, Virtual Agents, & Intelligent Assistants
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