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 WEDNESDAY, MARCH 6 - 9:00 AM PT / 12:00 PM ET
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Consumers today expect to be able to interact with companies whenever and however they choose. That's why it's so critical for businesses to offer customers support across the full range of available digital channels. In this conversation with customer experience expert and author, Shep Hyken, we'll discuss:
-- What is omni-digital, and its role in the "Convenience Revolution"
-- Best practices and insights for building amazing customer experiences
-- How global brands are implementing digital engagement strategies
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Bob Fernekees
Publisher
CRM magazine
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Register Now, and attendees will receive a guide to Jumpstarting your Omni-Digital Strategy.
Register Now to attend the webinar "Every Moment Matters: The Rise of Omni-Digital Customer Engagement."
Audio is streamed over the Internet, so turn up your computer speakers! |
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| PRESENTERS |
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Shep Hyken
Customer Service and Experience Expert |
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Julien Rio
Head of RingCentral Engage Marketing |
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