BEST PRACTICE WEBINAR: Top 5 Mistakes To Avoid When Moving Your Contact Center To the Cloud
Sponsored By: Genesys
Wednesday October 9, 2013
2 PM Eastern, 11 AM Pacific
Cloud contact centers are becoming a viable solution to unlocking agility and providing the flexibility enterprises need to cost-effectively differentiate their customer experience, while delivering at the performance and scale needed. There are countless examples of companies getting it right; yet, many other implementations fail to deliver results on time and in budget. Join us for this webinar as we share years of experience as operators, consultants and suppliers to some of the most advanced contact centers in the world. Register NOW!