IBM Customer Experience Suite and IBM Forms Experience Builder
Sponsored By: IBM
It’s more important than ever to provide customers with engaging experi-ences. Customers expect more than static web content. They want to interact. Customers want answers to questions, they want information on how your products can help address their unique needs, and they want to request a service or perhaps to engage in a program you offer. Examples of customer interaction are limitless and can be found in all phases of a customer relationship.