Call Centers to Customer Engagement Centers -- Make the Transition Now

Sponsored By: Attivio and Verint

Download this month’s Best Practices guide, and learn how AI-powered search capabilities can help call centers transform themselves into customer engagement centers.

In this one click download you will receive:

• Delivering A Winning Experience In The “Age Of The Customer” AI-driven search can get you there - Attivio
• Amp Up Your Contact Center With Workforce Engagement - Verint

Give your agents instant access to the information they need, and free them from repetitive tasks to focus on the rewarding work of creating a positive experience for customers