Customers Prefer Self-Service
Sponsored By: Radial and Zendesk
It’s a fact that customers will go with self-service as their first order of preference when they have basic questions. That preference alone should propel organizations to provide the best self-service options they can to satisfy their customers. Self-service also costs far less than agent-assisted self-service.
Learn how your organization can provide better service and cut costs.
Download these top tips for providing excellent self-service:
- Top Customer Care Trends to Win In the Age Of The Consumer Sponsored by Radial
- 6 Tips for Building A Thriving Help Center Sponsored by Zendesk
Serving customers better and reducing costs is a win-win for everyone!