From Contact Center to Customer Engagement Center
Sponsored By: Genesys, Avaya, Verint, and Aspect
This is a big topic, so it’s fitting that four of the biggest names in customer engagement have offered their insights on how to make the transition from Contact Center to Customer Engagement Center.
DOWNLOAD this single, complete guide and you will receive:
- The Key to Omnichannel Customer Engagement Success? An Integrated Platform for Voice and Digital Channels from Genesys
- From Contact Center to Customer Engagement Center from Avaya
- Increasing Engagement with Knowledge Management from Verint®
- 7 Capabilities for a Superior Customer Engagement Center from Aspect
Be the driving force in your organization to make the progression to customer engagement center, the next level in customer service.
Roundtable Webinar Date for this topic: February 10, 2017