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Transform Salesforce into Your
Complete Contact Center Solution |
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| WEDNESDAY, JUNE 8 - 11:00AM PT / 2:00PM ET |
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Learn from a call center operations manager how his company uses Transera's Call Center App for Salesforce, a complete voice contact center inside of Salesforce CRM, to raise customer satisfaction, improve customer experience, and streamline operations.
Attend this 45 minute webinar: "Transform Salesforce into Your Complete Contact Center Solution" and hear from experienced users how Transera's Call Center App for Salesforce can enable you to:
- Use analytics-driven routing to connect each inbound telephone caller with the best agent, the first time and every time.
- Reduce operational complexity and administrative errors by natively integrating user administration, voice routing, recording, monitoring, IVR, and reporting within Salesforce.
- Speed up agent training, shorten call lengths, and improve sales and service by providing your personnel with a familiar interface that puts all needed data and tools at their fingertips.
- See a live product demonstration to learn how simple and intuitive the solution is.
REGISTER NOW to see how you can embed a complete telephony call center solution into your Salesforce CRM to deliver unified management and improved visibility, agility, and control to your Salesforce-based contact center.
Audio is streamed over the Internet, so turn up your computer speakers!
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| MODERATOR |
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GUEST SPEAKER |
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SPEAKERS |
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David Myron
Editorial Director
CRM magazine |
Maurice Lopes
Salesforce Call Center Operations Manager
Slimware Utilities, an IAC Company |
Steve Kaish
VP, Product Marketing & Alliances
Transera |
Randal Parker
Sales Engineer
Transera |
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